AI Voice Agents built for ecommerce
From order questions to high-intent buyers, Consio’s Voice AI adapts in real time, covering your line 24/7, resolving ecommerce requests instantly, and routing hot leads to your team.
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
How it works
24/7 coverage, zero missed calls
Your AI Voice Agent picks up every inbound call around the clock, with no hold times and no missed opportunities.
How it works
24/7 coverage, zero missed calls
Your AI Voice Agent picks up every inbound call around the clock, with no hold times and no missed opportunities.
Your always-on agent
Set Consio as your full-time receptionist, or as a fallback when your team is unavailable. No call goes unanswered, Consio keeps your Shopify store reachable 24/7.
Natural language IVR
No menus, no "press 1." Callers just speak and the AI understands intent, routing every conversation instantly to the right place.
Smart handoff to your team
When the agent detects high-intent, it transfers the call live with the caller's full Shopify context already pulled up.
Built for Shopify
Trained on your store from day one
Your agent automatically syncs your Shopify catalog, policies, and order data. Every caller gets accurate, brand-approved answers without you lifting a finger.
Built for Shopify
Trained on your store from day one
Your agent automatically syncs your Shopify catalog, policies, and order data. Every caller gets accurate, brand-approved answers without you lifting a finger.
Ecom-ready knowledge base
Automatically built from your website, docs, FAQs, and Shopify store. Add any other policies or files in one place.
Continuous product catalog sync
Every product, variant, and price pulled from Shopify so your agent can answer detailed product questions on any call.
Real-time customer and order context
Real-time access to the caller's Shopify profile, order history, and past Consio interactions, so every call starts with full context.
Ecom-ready knowledge base
Automatically built from your website, docs, FAQs, and Shopify store. Add any other policies or files in one place.
Ecommerce actions
Does the work, not just the talking
Your AI agent doesn't just answer questions — it takes action. Connected to Shopify in real time, it can resolve most requests on the spot without a human in the loop.
Send SMS
Sends any SMS mid-call or at the end — a checkout link, return label, tracking link, discount code, or any custom message
Track order (WISMO)
Pulls up any order instantly — status, items, tracking, and delivery date — and walks the customer through it in plain language.
Cancel order
Handles cancellation requests end to end, confirms eligibility against your policy, and processes it on the spot
Create draft order
Builds a new order for the customer during the call — useful for phone sales, exchanges, or custom requests
Create support ticket
When a request needs human follow-up, the agent logs a full ticket with call summary and customer context attached.
Initiate return or exchange
Starts the return or exchange flow, confirms eligibility against your policy, and sends next steps by SMS
Update shipping address
Verifies the customer and updates the delivery address directly in Shopify before the order ships
Ecommerce actions
Does the work, not just the talking
Your AI agent doesn't just answer questions — it takes action. Connected to Shopify in real time, it can resolve most requests on the spot without a human in the loop.
Send SMS
Sends any SMS mid-call or at the end — a checkout link, return label, tracking link, discount code, or any custom message
Track order (WISMO)
Pulls up any order instantly — status, items, tracking, and delivery date — and walks the customer through it in plain language.
Cancel order
Handles cancellation requests end to end, confirms eligibility against your policy, and processes it on the spot
Create draft order
Builds a new order for the customer during the call — useful for phone sales, exchanges, or custom requests
Create support ticket
When a request needs human follow-up, the agent logs a full ticket with call summary and customer context attached.
Initiate return or exchange
Starts the return or exchange flow, confirms eligibility against your policy, and sends next steps by SMS
Update shipping address
Verifies the customer and updates the delivery address directly in Shopify before the order ships
Ecommerce actions
Does the work, not just the talking
Your AI agent doesn't just answer questions — it takes action. Connected to Shopify in real time, it can resolve most requests on the spot without a human in the loop.
Send SMS
Sends any SMS mid-call or at the end — a checkout link, return label, tracking link, discount code, or any custom message
Track order (WISMO)
Pulls up any order instantly — status, items, tracking, and delivery date — and walks the customer through it in plain language.
Cancel order
Handles cancellation requests end to end, confirms eligibility against your policy, and processes it on the spot
Create draft order
Builds a new order for the customer during the call — useful for phone sales, exchanges, or custom requests
Create support ticket
When a request needs human follow-up, the agent logs a full ticket with call summary and customer context attached.
Initiate return or exchange
Starts the return or exchange flow, confirms eligibility against your policy, and sends next steps by SMS
Update shipping address
Verifies the customer and updates the delivery address directly in Shopify before the order ships
Ecommerce actions
Does the work, not just the talking
Your AI agent doesn't just answer questions — it takes action. Connected to Shopify in real time, it can resolve most requests on the spot without a human in the loop.
Send SMS
Sends any SMS mid-call or at the end — a checkout link, return label, tracking link, discount code, or any custom message
Track order (WISMO)
Pulls up any order instantly — status, items, tracking, and delivery date — and walks the customer through it in plain language.
Cancel order
Handles cancellation requests end to end, confirms eligibility against your policy, and processes it on the spot
Create draft order
Builds a new order for the customer during the call — useful for phone sales, exchanges, or custom requests
Create support ticket
When a request needs human follow-up, the agent logs a full ticket with call summary and customer context attached.
Initiate return or exchange
Starts the return or exchange flow, confirms eligibility against your policy, and sends next steps by SMS
Update shipping address
Verifies the customer and updates the delivery address directly in Shopify before the order ships
Sales
Convert high-intent buyers on the spot
For higher-AOV or technical products, the agent asks clarifying questions, educates, and books a callback with a human closer when it detects buying signals.
Sales
Convert high-intent buyers on the spot
For higher-AOV or technical products, the agent asks clarifying questions, educates, and books a callback with a human closer when it detects buying signals.
Qualify leads
Asks the right questions to understand needs and fit before escalating to your team.
Qualify leads
Asks the right questions to understand needs and fit before escalating to your team.
Handle objections
Responds with on-brand product guidance tailored to what the shopper actually cares about.
Handle objections
Responds with on-brand product guidance tailored to what the shopper actually cares about.
Book callbacks
Schedules a callback and hands full context to a human closer automatically.
Book callbacks
Schedules a callback and hands full context to a human closer automatically.
Getting started
Your AI Voice Agent, ready in minutes
In just a few steps, your AI Voice Agent is live, answering calls, resolving shopper questions, and capturing sales opportunities around the clock.
01
Set up your Consio number
Link your phone line to your AI agent so every call is answered, whether after hours, during peaks, or full time.
02
Automatically train your agent
Sync your catalog, policies, FAQ, shipping/returns, promos from a website or documents.
03
Go live in minutes
Your agent is live immediately, greeting shoppers, resolving FAQs, and passing high-intent buyers to your team with full context already captured.
Getting started
Your AI Voice Agent, ready in minutes
In just a few steps, your AI Voice Agent is live, answering calls, resolving shopper questions, and capturing sales opportunities around the clock.
01
Set up your Consio number
Link your phone line to your AI agent so every call is answered, whether after hours, during peaks, or full time.
02
Automatically train your agent
Sync your catalog, policies, FAQ, shipping/returns, promos from a website or documents.
03
Go live in minutes
Your agent is live immediately, greeting shoppers, resolving FAQs, and passing high-intent buyers to your team with full context already captured.
Getting started
Your AI Voice Agent, ready in minutes
In just a few steps, your AI Voice Agent is live, answering calls, resolving shopper questions, and capturing sales opportunities around the clock.
01
Set up your Consio number
Link your phone line to your AI agent so every call is answered, whether after hours, during peaks, or full time.
02
Automatically train your agent
Sync your catalog, policies, FAQ, shipping/returns, promos from a website or documents.
03
Go live in minutes
Your agent is live immediately, greeting shoppers, resolving FAQs, and passing high-intent buyers to your team with full context already captured.
Getting started
Your AI Voice Agent, ready in minutes
In just a few steps, your AI Voice Agent is live, answering calls, resolving shopper questions, and capturing sales opportunities around the clock.
01
Set up your Consio number
Link your phone line to your AI agent so every call is answered, whether after hours, during peaks, or full time.
02
Automatically train your agent
Sync your catalog, policies, FAQ, shipping/returns, promos from a website or documents.
03
Go live in minutes
Your agent is live immediately, greeting shoppers, resolving FAQs, and passing high-intent buyers to your team with full context already captured.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
Can I personalize the voice?
Yes, you can choose the voice and tune key settings so the agent matches your brand’s tone.
Can my AI Voice Agent handle complex ecommerce product questions?
Yes, your AI Voice Agent can handle complex product questions like sizing, fit, compatibility, returns, and even assist with purchases, using Shopify context and escalating to a human when needed.
How does it stay accurate with our policies and FAQs?
Connect a knowledge base from your website or docs. Consio extracts and indexes your content so the agent answers with brand-approved information.
Will my AI Voice Agent it feel robotic?
No, Consio AI is low latency and turn-taking are tuned for natural, human-like conversation, with guardrails to avoid over-talking and to gracefully pause when client creates interruptions.
Can I set multiple languages?
Yes, you can configure the agent to handle multiple languages.
How long does it take to train the AI Voice Agent?
It’s ready in minutes. Once Shopify and your Knowledge Base are connected, the agent can start answering right away.
How much does it cost?
Usage is $0.30 per AI handled minute (18 credits per minute).
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
Can I personalize the voice?
Yes, you can choose the voice and tune key settings so the agent matches your brand’s tone.
Can my AI Voice Agent handle complex ecommerce product questions?
Yes, your AI Voice Agent can handle complex product questions like sizing, fit, compatibility, returns, and even assist with purchases, using Shopify context and escalating to a human when needed.
How does it stay accurate with our policies and FAQs?
Connect a knowledge base from your website or docs. Consio extracts and indexes your content so the agent answers with brand-approved information.
Will my AI Voice Agent it feel robotic?
No, Consio AI is low latency and turn-taking are tuned for natural, human-like conversation, with guardrails to avoid over-talking and to gracefully pause when client creates interruptions.
Can I set multiple languages?
Yes, you can configure the agent to handle multiple languages.
How long does it take to train the AI Voice Agent?
It’s ready in minutes. Once Shopify and your Knowledge Base are connected, the agent can start answering right away.
How much does it cost?
Usage is $0.30 per AI handled minute (18 credits per minute).
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
Can I personalize the voice?
Yes, you can choose the voice and tune key settings so the agent matches your brand’s tone.
Can my AI Voice Agent handle complex ecommerce product questions?
Yes, your AI Voice Agent can handle complex product questions like sizing, fit, compatibility, returns, and even assist with purchases, using Shopify context and escalating to a human when needed.
How does it stay accurate with our policies and FAQs?
Connect a knowledge base from your website or docs. Consio extracts and indexes your content so the agent answers with brand-approved information.
Will my AI Voice Agent it feel robotic?
No, Consio AI is low latency and turn-taking are tuned for natural, human-like conversation, with guardrails to avoid over-talking and to gracefully pause when client creates interruptions.
Can I set multiple languages?
Yes, you can configure the agent to handle multiple languages.
How long does it take to train the AI Voice Agent?
It’s ready in minutes. Once Shopify and your Knowledge Base are connected, the agent can start answering right away.
How much does it cost?
Usage is $0.30 per AI handled minute (18 credits per minute).
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
Can I personalize the voice?
Yes, you can choose the voice and tune key settings so the agent matches your brand’s tone.
Can my AI Voice Agent handle complex ecommerce product questions?
Yes, your AI Voice Agent can handle complex product questions like sizing, fit, compatibility, returns, and even assist with purchases, using Shopify context and escalating to a human when needed.
How does it stay accurate with our policies and FAQs?
Connect a knowledge base from your website or docs. Consio extracts and indexes your content so the agent answers with brand-approved information.
Will my AI Voice Agent it feel robotic?
No, Consio AI is low latency and turn-taking are tuned for natural, human-like conversation, with guardrails to avoid over-talking and to gracefully pause when client creates interruptions.
Can I set multiple languages?
Yes, you can configure the agent to handle multiple languages.
How long does it take to train the AI Voice Agent?
It’s ready in minutes. Once Shopify and your Knowledge Base are connected, the agent can start answering right away.
How much does it cost?
Usage is $0.30 per AI handled minute (18 credits per minute).