Consio vs Quo
Why Shopify brands choose Consio over Quo?
Consio boosts ecommerce revenue by unifying AI voice, automated phone campaigns, SMS workflows, and Shopify attribution in a single platform.
Consio vs Quo
Why Shopify brands choose Consio over Quo?
Consio boosts ecommerce revenue by unifying AI voice, automated phone campaigns, SMS workflows, and Shopify attribution in a single platform.
Consio vs Quo
Why Shopify brands choose Consio over Quo?
Consio boosts ecommerce revenue by unifying AI voice, automated phone campaigns, SMS workflows, and Shopify attribution in a single platform.
Powering revenue-driving phone sales for
Consio is the phone and AI platform built for ecommerce brands. It connects to Shopify and Klaviyo, powers abandoned-cart recovery, VIP callbacks and post-purchase upsells, and lets teams run segmented outbound campaigns. Its 24/7 AI Voice Agent handles inbound calls, qualifies shoppers and ties every conversation to orders for clear revenue attribution.
Quo is a modern VoIP solution designed for small businesses that need straightforward calling and SMS. It focuses on simplicity, fast setup and day-to-day communication, offering cloud numbers, team messaging and lightweight collaboration tools. Unlike Consio, it isn’t built around ecommerce data or lifecycle workflows, making it a strong choice for SMBs that prioritize ease of use over deep ecommerce integrations.
How is Consio different from Quo?
A clear comparison of both platforms for Shopify merchants.
How is Consio different from Quo?
A clear comparison of both platforms for Shopify merchants.
How is Consio different from Quo?
A clear comparison of both platforms for Shopify merchants.
Consio
Consio
Quo
Quo
Purpose
Purpose
Purpose
Built for Shopify merchants and ecommerce workflows.
Built for Shopify merchants and ecommerce workflows.
Consio
Built for Shopify merchants and ecommerce workflows.
General-purpose VoIP solution for calls/SMS
General-purpose VoIP solution for calls/SMS
Quo
General-purpose VoIP solution for calls/SMS
Ecommerce Integrations
Ecommerce Integrations
Ecommerce Integrations
Native Shopify & Klaviyo integration; syncs store data for full ecom context.
Native Shopify & Klaviyo integration; syncs store data for full ecom context.
Consio
Native Shopify & Klaviyo integration; syncs store data for full ecom context.
No native Shopify; uses Zapier/API or basic CRMs. No automatic ecom context in calls.
No native Shopify; uses Zapier/API or basic CRMs. No automatic ecom context in calls.
Quo
No native Shopify; uses Zapier/API or basic CRMs. No automatic ecom context in calls.
Inbound calls
Inbound calls
Inbound calls
24/7 AI agent, FAQs, and routing, with AI transcripts & summaries.
24/7 AI agent, FAQs, and routing, with AI transcripts & summaries.
Consio
24/7 AI agent, FAQs, and routing, with AI transcripts & summaries.
Sona AI auto-answers calls, but not Shopify-optimized; transcripts on select plans.
Sona AI auto-answers calls, but not Shopify-optimized; transcripts on select plans.
Quo
Sona AI auto-answers calls, but not Shopify-optimized; transcripts on select plans.
Outbound calling
Outbound calling
Outbound calling
Power dialer for targeted campaigns with autodial + voicemail drops.
Power dialer for targeted campaigns with autodial + voicemail drops.
Consio
Power dialer for targeted campaigns with autodial + voicemail drops.
Manual outbound calls only, with no built-in auto-dialer or campaign tool.
Manual outbound calls only, with no built-in auto-dialer or campaign tool.
Quo
Manual outbound calls only, with no built-in auto-dialer or campaign tool.
Number Management
Number Management
Number Management
Unified workspace for agents (no limit). Supports local & toll-free numbers.
Unified workspace for agents (no limit). Supports local & toll-free numbers.
Consio
Unified workspace for agents (no limit). Supports local & toll-free numbers.
One number per user; extras cost $5/mo.
One number per user; extras cost $5/mo.
Quo
One number per user; extras cost $5/mo.
Analytics & ROI
Analytics & ROI
Analytics & ROI
Ecommerce-focused: calls linked to Shopify orders & revenue.
Ecommerce-focused: calls linked to Shopify orders & revenue.
Consio
Ecommerce-focused: calls linked to Shopify orders & revenue.
Basic call analytics; no built-in revenue tracking.
Basic call analytics; no built-in revenue tracking.
Quo
Basic call analytics; no built-in revenue tracking.
Calls & SMS
Calls & SMS
Calls & SMS
Usage-based minutes; SMS included in the same usage pool.
Usage-based minutes; SMS included in the same usage pool.
Consio
Usage-based minutes; SMS included in the same usage pool.
Calls & SMS/MMS.
Calls & SMS/MMS.
Quo
Calls & SMS/MMS.
Pricing
Pricing
Pricing
Usage-based minutes, unlimited users, free plan available.
Usage-based minutes, unlimited users, free plan available.
Consio
Usage-based minutes, unlimited users, free plan available.
Per-user pricing (from $19/user/month).
Per-user pricing (from $19/user/month).
Quo
Per-user pricing (from $19/user/month).
Why Shopify brands migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Why Shopify brands migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Why Shopify brands migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Shopify native design
Built for ecommerce
Shopify context – Consio displays order history, cart value, and abandoned items during calls so reps instantly understand each shopper.
Less switching – No need to open Shopify manually, unlike Quo which lacks native ecommerce integration and real-time customer context.
Shopify native design
Built for ecommerce
Shopify context – Consio displays order history, cart value, and abandoned items during calls so reps instantly understand each shopper.
Less switching – No need to open Shopify manually, unlike Quo which lacks native ecommerce integration and real-time customer context.
Shopify native design
Built for ecommerce
Shopify context – Consio displays order history, cart value, and abandoned items during calls so reps instantly understand each shopper.
Less switching – No need to open Shopify manually, unlike Quo which lacks native ecommerce integration and real-time customer context.
AI voice agent
AI Agents with ecom context
Ecommerce-aware AI – Handles calls 24/7, verifies orders, captures intent, and forwards only high-intent shoppers to your team.
More relevant – Quo’s AI stays generic since it doesn’t use Shopify data, giving less personalized answers along the buying journey.
AI voice agent
AI Agents with ecom context
Ecommerce-aware AI – Handles calls 24/7, verifies orders, captures intent, and forwards only high-intent shoppers to your team.
More relevant – Quo’s AI stays generic since it doesn’t use Shopify data, giving less personalized answers along the buying journey.
AI voice agent
AI Agents with ecom context
Ecommerce-aware AI – Handles calls 24/7, verifies orders, captures intent, and forwards only high-intent shoppers to your team.
More relevant – Quo’s AI stays generic since it doesn’t use Shopify data, giving less personalized answers along the buying journey.
Power Dialer
Power dialer for ecommerce outreach
Built-in dialer – Automates outreach for abandoned carts, VIPs, repeat buyers, and lead lists without manual dialing.
Auto-voicemails – Drops pre-recorded messages when no one answers, while Quo requires fully manual follow-ups and voicemail drops.
Power Dialer
Power dialer for ecommerce outreach
Built-in dialer – Automates outreach for abandoned carts, VIPs, repeat buyers, and lead lists without manual dialing.
Auto-voicemails – Drops pre-recorded messages when no one answers, while Quo requires fully manual follow-ups and voicemail drops.
Power Dialer
Power dialer for ecommerce outreach
Built-in dialer – Automates outreach for abandoned carts, VIPs, repeat buyers, and lead lists without manual dialing.
Auto-voicemails – Drops pre-recorded messages when no one answers, while Quo requires fully manual follow-ups and voicemail drops.
Revenue attribution
Track revenue from every call
Clear call-to-order link – Every Consio call is tied to the Shopify order placed afterward, making revenue impact easy to measure.
No manual sync – Quo lacks Shopify revenue attribution, forcing teams to reconnect sales and calls manually in CRM or Shopify.
Revenue attribution
Track revenue from every call
Clear call-to-order link – Every Consio call is tied to the Shopify order placed afterward, making revenue impact easy to measure.
No manual sync – Quo lacks Shopify revenue attribution, forcing teams to reconnect sales and calls manually in CRM or Shopify.
Revenue attribution
Track revenue from every call
Clear call-to-order link – Every Consio call is tied to the Shopify order placed afterward, making revenue impact easy to measure.
No manual sync – Quo lacks Shopify revenue attribution, forcing teams to reconnect sales and calls manually in CRM or Shopify.
Pricing
Flexible pricing, no per-seat fees
No per-seat fees – Shared minute pools with unlimited users; base plan is $30/month with 100 included minutes.
Quo scales up costs – Charges $15–19 per user/month, making phone costs rise quickly as sales and support teams grow.
Pricing
Flexible pricing, no per-seat fees
No per-seat fees – Shared minute pools with unlimited users; base plan is $30/month with 100 included minutes.
Quo scales up costs – Charges $15–19 per user/month, making phone costs rise quickly as sales and support teams grow.
Pricing
Flexible pricing, no per-seat fees
No per-seat fees – Shared minute pools with unlimited users; base plan is $30/month with 100 included minutes.
Quo scales up costs – Charges $15–19 per user/month, making phone costs rise quickly as sales and support teams grow.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Getting started
Move your existing numbers to Consio
You can bring your existing Quo numbers to Consio — fast, free, and with no downtime.
Getting started
Move your existing numbers to Consio
Connect your store, set up your number, and start reaching customers—all in just a few minutes.
Getting started
Move your existing numbers to Consio
You can bring your existing Quo numbers to Consio — fast, free, and with no downtime.
Getting started
Move your existing numbers to Consio
You can bring your existing Quo numbers to Consio — fast, free, and with no downtime.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
2
No service interruption
Your number stays active on Quo until the transfer date, then switches seamlessly to Consio.
2
No service interruption
Your number stays active on Quo until the transfer date, then switches seamlessly to Consio.
2
No service interruption
Your number stays active on Quo until the transfer date, then switches seamlessly to Consio.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Quo?
Consio is built for ecommerce brands, especially Shopify merchants, offering AI voice, attribution, and outbound tools.
Quo is a general-purpose VoIP tool focused on basic calls and SMS without ecommerce context.
Can I use Consio if I already have Quo or another phone system?
Yes. Consio can run alongside your existing setup for outbound campaigns, AI answering, or testing ecommerce use cases. Many merchants start with both, then consolidate once they see revenue attribution in Shopify.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Do you offer a free trial?
You can create an account and prepare all your campaigns for free. A credit card associated with the account is required to provision a phone number and start making calls.
Which platform is better for abandoned cart recovery?
Consio. It includes automated outbound calling, power dialing, and voicemail drops tailored to ecommerce workflows.
Quo doesn’t include automated outbound tools, relying on manual follow-ups.
Which platform is more cost-effective for growing teams?
Consio uses usage-based pricing with unlimited users, so costs don’t increase with headcount.
Quo charges per user, which gets expensive as sales or support teams grow.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Quo?
Consio is built for ecommerce brands, especially Shopify merchants, offering AI voice, attribution, and outbound tools.
Quo is a general-purpose VoIP tool focused on basic calls and SMS without ecommerce context.
Can I use Consio if I already have Quo or another phone system?
Yes. Consio can run alongside your existing setup for outbound campaigns, AI answering, or testing ecommerce use cases. Many merchants start with both, then consolidate once they see revenue attribution in Shopify.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Do you offer a free trial?
You can create an account and prepare all your campaigns for free. A credit card associated with the account is required to provision a phone number and start making calls.
Which platform is better for abandoned cart recovery?
Consio. It includes automated outbound calling, power dialing, and voicemail drops tailored to ecommerce workflows.
Quo doesn’t include automated outbound tools, relying on manual follow-ups.
Which platform is more cost-effective for growing teams?
Consio uses usage-based pricing with unlimited users, so costs don’t increase with headcount.
Quo charges per user, which gets expensive as sales or support teams grow.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Quo?
Consio is built for ecommerce brands, especially Shopify merchants, offering AI voice, attribution, and outbound tools.
Quo is a general-purpose VoIP tool focused on basic calls and SMS without ecommerce context.
Can I use Consio if I already have Quo or another phone system?
Yes. Consio can run alongside your existing setup for outbound campaigns, AI answering, or testing ecommerce use cases. Many merchants start with both, then consolidate once they see revenue attribution in Shopify.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Do you offer a free trial?
You can create an account and prepare all your campaigns for free. A credit card associated with the account is required to provision a phone number and start making calls.
Which platform is better for abandoned cart recovery?
Consio. It includes automated outbound calling, power dialing, and voicemail drops tailored to ecommerce workflows.
Quo doesn’t include automated outbound tools, relying on manual follow-ups.
Which platform is more cost-effective for growing teams?
Consio uses usage-based pricing with unlimited users, so costs don’t increase with headcount.
Quo charges per user, which gets expensive as sales or support teams grow.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Quo?
Consio is built for ecommerce brands, especially Shopify merchants, offering AI voice, attribution, and outbound tools.
Quo is a general-purpose VoIP tool focused on basic calls and SMS without ecommerce context.
Can I use Consio if I already have Quo or another phone system?
Yes. Consio can run alongside your existing setup for outbound campaigns, AI answering, or testing ecommerce use cases. Many merchants start with both, then consolidate once they see revenue attribution in Shopify.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Do you offer a free trial?
You can create an account and prepare all your campaigns for free. A credit card associated with the account is required to provision a phone number and start making calls.
Which platform is better for abandoned cart recovery?
Consio. It includes automated outbound calling, power dialing, and voicemail drops tailored to ecommerce workflows.
Quo doesn’t include automated outbound tools, relying on manual follow-ups.
Which platform is more cost-effective for growing teams?
Consio uses usage-based pricing with unlimited users, so costs don’t increase with headcount.
Quo charges per user, which gets expensive as sales or support teams grow.