Consio AI raises $3.3M to build the phone layer of ecommerce
We’re excited to announce a $3.3 million funding round led by RTP Global (early backers of Datadog and Delivery Hero), with participation from Jason Lemkin’s SaaStr Fund and Mu Ventures.
We started Consio a year ago to help ecommerce merchants drive more sales through an underused channel: the phone. Since then, we’ve seen that voice creates high-intent touchpoints that convert at rates text channels rarely match. Coming from our time as early employees at customer service unicorn Gorgias, we had a unique vantage point on how AI can make a historically expensive channel efficient and scalable.
We designed Consio with robust handoff controls, storefront integrations, and guardrails that keep brand voice consistent across AI and Human calls. The goal is simple: help brands pick up every inbound call instantly and place perfectly timed outbound follow-ups, so they never miss a sale or make customers wait.
“Shoppers making big purchases want real conversations, not another email or chatbot,” said Philippe Roireau, co-founder & CEO. “Consio picks up every inbound call instantly and places perfectly timed outbound follow-ups, so brands never miss a sale or make customers wait.”
Customer reception has been strong. We increased revenue 10× in under six months and are generating millions in incremental sales for brands using the platform. This new capital will accelerate product, go-to-market, and our partner ecosystem to meet inbound demand.
“Voice is the most underutilized conversion lever in commerce, especially for high-ticket purchases,” said Thomas Cuvelier, Partner at RTP Global. “Consio AI unlocks the phone channel as a profitable growth engine. Backing Philippe and Martin was obvious given their unique domain expertise from Gorgias.”
Why brands choose Consio
Inbound AI Agent (24/7) - Answers instantly, resolves pre-purchase FAQs, guides checkout, qualifies & books, then routes only high-intent callers to the right rep with full Shopify context.
Ecom Power Dialer - Launch segmented outbound in minutes (abandoned checkout, high-AOV leads, VIP winbacks) and auto-drop contextual voicemails to boost connect and close rates.
Run with your team or ours - Operate with your sales reps or scale on demand using Consio-vetted part-time agents, with shared playbooks and QA.
AI Phone Hub - One console for all calls (AI or human, inbound or outbound) with live customer/cart/order history and outcome tracking.
Native Shopify & Klaviyo - Sync segments and post-call actions automatically; keep data in lockstep across your stack.
Call-to-sale attribution & ROI - Measure revenue end-to-end across inbound and outbound with dashboards by campaign and by rep.
About Consio
Consio AI makes voice commerce a reality for ecommerce brands. The platform automates phone-based outbound and powers instant voice AI for inbound calls, helping merchants convert more qualified intent with conversations that feel natural and on-brand. Consio AI is headquartered in Toronto. Learn more at Consio.ai.
About RTP Global
RTP Global is a global early-stage venture capital firm investing in world-class products and teams since 2000. RTP Global has made 110+ investments worldwide, including Datadog, Delivery Hero, Cred, and SumUp. For more information, visit rtp.vc or follow RTP Global on LinkedIn.
