×
Compare Consio and Callsy
Consio helps ecommerce teams sell more by phone combining 24/7 AI voice, outbound campaigns, SMS, and Shopify-native attribution in one platform.
×
Compare Consio and Callsy
Consio helps ecommerce teams sell more by phone combining 24/7 AI voice, outbound campaigns, SMS, and Shopify-native attribution in one platform.
×
Compare Consio and Callsy
Consio helps ecommerce teams sell more by phone combining 24/7 AI voice, outbound campaigns, SMS, and Shopify-native attribution in one platform.
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Consio is an all-in-one calling solution for Shopify. A 24/7 AI voice agent answers FAQs and order questions, and routes callers. It also runs segmented outbound call campaigns (abandoned carts, VIP, high-AOV). All calls are recorded, transcribed, and tied to orders to measure revenue.
Callsy, by contrast, is an AI agent focused only on abandoned-cart recovery. In short, Consio covers the full call lifecycle, while Callsy targets a single use case.
Comparison of key features
A clear comparison of both platforms for Shopify merchants.
Comparison of key features
A clear comparison of both platforms for Shopify merchants.
Comparison of key features
A clear comparison of both platforms for Shopify merchants.
Consio
Consio
Callsy
Callsy
Starting price (per month)
Starting price (per month)
Starting price (per month)
$30 (includes 100 minutes)
$30 (includes 100 minutes)
Consio
$30 (includes 100 minutes)
$29 (includes 50 calls, or approximately 50 minutes)
$29 (includes 50 calls, or approximately 50 minutes)
Callsy
$29 (includes 50 calls, or approximately 50 minutes)
Free trial
Free trial
Free trial
Free signup (1000 free credits ≈ 100 free calls)
Free signup (1000 free credits ≈ 100 free calls)
Consio
Free signup (1000 free credits ≈ 100 free calls)
10 free calls and 10 SMS per month
10 free calls and 10 SMS per month
Callsy
10 free calls and 10 SMS per month
Inbound calls handled by AI
Inbound calls handled by AI
Inbound calls handled by AI
Yes: 24/7 AI agent with Shopify context
Yes: 24/7 AI agent with Shopify context
Consio
Yes: 24/7 AI agent with Shopify context
No (no inbound call handling)
No (no inbound call handling)
Callsy
No (no inbound call handling)
Outbound call campaigns
Outbound call campaigns
Outbound call campaigns
Yes (segmented campaigns, power dialer, voicemail drops)
Yes (segmented campaigns, power dialer, voicemail drops)
Consio
Yes (segmented campaigns, power dialer, voicemail drops)
Yes (scheduled calls to abandoned carts)
Yes (scheduled calls to abandoned carts)
Callsy
Yes (scheduled calls to abandoned carts)
SMS/MMS
SMS/MMS
SMS/MMS
Yes: SMS/MMS included
Yes: SMS/MMS included
Consio
Yes: SMS/MMS included
Yes: SMS/MMS included
Yes: SMS/MMS included
Callsy
Yes: SMS/MMS included
Multi-segment campaigns
Multi-segment campaigns
Multi-segment campaigns
Yes (abandoned carts, VIPs, re-engagement, post purchase etc.)
Yes (abandoned carts, VIPs, re-engagement, post purchase etc.)
Consio
Yes (abandoned carts, VIPs, re-engagement, post purchase etc.)
No (abandoned carts only)
No (abandoned carts only)
Callsy
No (abandoned carts only)
Key integrations
Key integrations
Key integrations
Shopify, Klaviyo, Gorgias, Kustomer etc. (rich context)
Shopify, Klaviyo, Gorgias, Kustomer etc. (rich context)
Consio
Shopify, Klaviyo, Gorgias, Kustomer etc. (rich context)
Shopify only
Shopify only
Callsy
Shopify only
Call transcriptions/summaries (AI)
Call transcriptions/summaries (AI)
Call transcriptions/summaries (AI)
Yes, unlimited (AI transcription and summary for each call)
Yes, unlimited (AI transcription and summary for each call)
Consio
Yes, unlimited (AI transcription and summary for each call)
Yes, included (but limited by call quota)
Yes, included (but limited by call quota)
Callsy
Yes, included (but limited by call quota)
Analytics & revenue tracking
Analytics & revenue tracking
Analytics & revenue tracking
Yes (each call linked to a Shopify order)
Yes (each call linked to a Shopify order)
Consio
Yes (each call linked to a Shopify order)
No (no built-in CRM tracking)
No (no built-in CRM tracking)
Callsy
No (no built-in CRM tracking)
Average rating (Shopify App Store)
Average rating (Shopify App Store)
Average rating (Shopify App Store)
5.0 ★ (25 reviews)
5.0 ★ (25 reviews)
Consio
5.0 ★ (25 reviews)
5.0 ★ (12 reviews)
5.0 ★ (12 reviews)
Callsy
5.0 ★ (12 reviews)
Why Callsy customers migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Why Callsy customers migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Why Callsy customers migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Inbound + Outbound
No missed calls
More than outbound – Callsy doesn’t process inbound calls; Consio covers both directions to capture every customer interaction.
24/7 Inbound handling – Consio’s AI instantly answers customer calls (returns, deliveries, order status) so you never miss an inbound call again.
Inbound + Outbound
No missed calls
More than outbound – Callsy doesn’t process inbound calls; Consio covers both directions to capture every customer interaction.
24/7 Inbound handling – Consio’s AI instantly answers customer calls (returns, deliveries, order status) so you never miss an inbound call again.
Inbound + Outbound
No missed calls
More than outbound – Callsy doesn’t process inbound calls; Consio covers both directions to capture every customer interaction.
24/7 Inbound handling – Consio’s AI instantly answers customer calls (returns, deliveries, order status) so you never miss an inbound call again.
Consio AI Phone Hub
Track revenue from every call
Automatic attribution – Each phone sale is linked to its Shopify order for precise, real-time tracking of revenue generated by calls.
Clear ROI – Callsy lacks advanced CRM or ecommerce tracking, while Consio provides seamless, Shopify-native performance reporting.
Consio AI Phone Hub
Track revenue from every call
Automatic attribution – Each phone sale is linked to its Shopify order for precise, real-time tracking of revenue generated by calls.
Clear ROI – Callsy lacks advanced CRM or ecommerce tracking, while Consio provides seamless, Shopify-native performance reporting.
Consio AI Phone Hub
Track revenue from every call
Automatic attribution – Each phone sale is linked to its Shopify order for precise, real-time tracking of revenue generated by calls.
Clear ROI – Callsy lacks advanced CRM or ecommerce tracking, while Consio provides seamless, Shopify-native performance reporting.
Smarter Campaigns
Not just recovery carts
Targeted call campaigns – Run segmented calls for abandoned carts, VIPs, repeat buyers and more, boosting sales across multiple customer groups.
Broader impact – Callsy focuses only on cart recovery, while Consio supports every phone-driven marketing context.
Smarter Campaigns
Not just recovery carts
Targeted call campaigns – Run segmented calls for abandoned carts, VIPs, repeat buyers and more, boosting sales across multiple customer groups.
Broader impact – Callsy focuses only on cart recovery, while Consio supports every phone-driven marketing context.
Smarter Campaigns
Not just recovery carts
Targeted call campaigns – Run segmented calls for abandoned carts, VIPs, repeat buyers and more, boosting sales across multiple customer groups.
Broader impact – Callsy focuses only on cart recovery, while Consio supports every phone-driven marketing context.
AI Transcripts & Summaries
Turn your calls into data
AI transcripts – Every call is recorded and transcribed automatically, so nothing gets lost and reviews are instant.
AI summaries – Key moments, objections, and outcomes are distilled into a short, readable summary.
Actionable next steps – Each call ends with clear follow-ups to take: who to contact, when, and how, so teams know exactly what to do next.
AI Transcripts & Summaries
Turn your calls into data
AI transcripts – Every call is recorded and transcribed automatically, so nothing gets lost and reviews are instant.
AI summaries – Key moments, objections, and outcomes are distilled into a short, readable summary.
Actionable next steps – Each call ends with clear follow-ups to take: who to contact, when, and how, so teams know exactly what to do next.
AI Transcripts & Summaries
Turn your calls into data
AI transcripts – Every call is recorded and transcribed automatically, so nothing gets lost and reviews are instant.
AI summaries – Key moments, objections, and outcomes are distilled into a short, readable summary.
Actionable next steps – Each call ends with clear follow-ups to take: who to contact, when, and how, so teams know exactly what to do next.
Pricing
Cheaper than Callsy
More call capacity – Consio’s $60 plan includes 400 minutes (≈200 calls), giving you more volume for less than Callsy’s $99 / 200 calls.
Flexible usage – You can exceed your limit at an hourly rate, offering predictable and scalable phone operations.
Pricing
Cheaper than Callsy
More call capacity – Consio’s $60 plan includes 400 minutes (≈200 calls), giving you more volume for less than Callsy’s $99 / 200 calls.
Flexible usage – You can exceed your limit at an hourly rate, offering predictable and scalable phone operations.
Pricing
Cheaper than Callsy
More call capacity – Consio’s $60 plan includes 400 minutes (≈200 calls), giving you more volume for less than Callsy’s $99 / 200 calls.
Flexible usage – You can exceed your limit at an hourly rate, offering predictable and scalable phone operations.
In short
Choosing between Consio and Callsy?
If your main priority is to recover abandoned carts with automated outreach (AI voice calls + follow-up SMS, multilingual voices), you can use Consio or Callsy.
If, on the other hand, you want to automate inbound calls and turn the phone into a growth engine - 24/7 answers to FAQs and order questions, smart routing to humans, AI call summaries & transcripts, outbound campaigns beyond cart recovery (VIP, win-back, high-AOV), revenue attribution to Shopify orders, and marketing/helpdesk integrations (e.g., Shopify, Klaviyo, Gorgias), Consio is the solution you need.
In short
Choosing between Consio and Callsy?
If your main priority is to recover abandoned carts with automated outreach (AI voice calls + follow-up SMS, multilingual voices), you can use Consio or Callsy.
If, on the other hand, you want to automate inbound calls and turn the phone into a growth engine - 24/7 answers to FAQs and order questions, smart routing to humans, AI call summaries & transcripts, outbound campaigns beyond cart recovery (VIP, win-back, high-AOV), revenue attribution to Shopify orders, and marketing/helpdesk integrations (e.g., Shopify, Klaviyo, Gorgias), Consio is the solution you need.
In short
Choosing between Consio and Callsy?
If your main priority is to recover abandoned carts with automated outreach (AI voice calls + follow-up SMS, multilingual voices), you can use Consio or Callsy.
If, on the other hand, you want to automate inbound calls and turn the phone into a growth engine - 24/7 answers to FAQs and order questions, smart routing to humans, AI call summaries & transcripts, outbound campaigns beyond cart recovery (VIP, win-back, high-AOV), revenue attribution to Shopify orders, and marketing/helpdesk integrations (e.g., Shopify, Klaviyo, Gorgias), Consio is the solution you need.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Getting started
Move your existing numbers to Consio
You can bring your existing Callsy numbers to Consio — fast, free, and with no downtime.
Getting started
Move your existing numbers to Consio
Connect your store, set up your number, and start reaching customers—all in just a few minutes.
Getting started
Move your existing numbers to Consio
You can bring your existing Callsy numbers to Consio — fast, free, and with no downtime.
Getting started
Move your existing numbers to Consio
You can bring your existing Callsy numbers to Consio — fast, free, and with no downtime.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
2
No service interruption
Your number stays active on Callsy until the transfer date, then switches seamlessly to Consio.
2
No service interruption
Your number stays active on Callsy until the transfer date, then switches seamlessly to Consio.
2
No service interruption
Your number stays active on Callsy until the transfer date, then switches seamlessly to Consio.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Callsy?
Consio is a full inbound + outbound telephony platform for Shopify, while Callsy focuses solely on abandoned-cart outbound calls.
Does Consio handle inbound calls?
Yes. Consio includes a 24/7 AI voice agent that answers FAQs, routes calls, and ensures you never miss an inbound customer request. Callsy does not handle inbound calls.
Can I run outbound campaigns beyond cart recovery with Consio?
Absolutely. Consio supports VIP outreach, win-back flows, repeat-buyer campaigns, and high-AOV call strategies, not just cart recovery like Callsy.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Do you offer a free trial?
You can create an account and prepare your campaigns for free. A credit card associated with the account is required to provision a phone number and start making calls.
Who should choose Consio instead of Callsy?
Merchants who want full phone coverage: inbound support, multi-use outbound campaigns, AI assistance, and real ROI tracking. Callsy is only suited for stores wanting a simple cart-recovery dialer.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Callsy?
Consio is a full inbound + outbound telephony platform for Shopify, while Callsy focuses solely on abandoned-cart outbound calls.
Does Consio handle inbound calls?
Yes. Consio includes a 24/7 AI voice agent that answers FAQs, routes calls, and ensures you never miss an inbound customer request. Callsy does not handle inbound calls.
Can I run outbound campaigns beyond cart recovery with Consio?
Absolutely. Consio supports VIP outreach, win-back flows, repeat-buyer campaigns, and high-AOV call strategies, not just cart recovery like Callsy.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Do you offer a free trial?
You can create an account and prepare your campaigns for free. A credit card associated with the account is required to provision a phone number and start making calls.
Who should choose Consio instead of Callsy?
Merchants who want full phone coverage: inbound support, multi-use outbound campaigns, AI assistance, and real ROI tracking. Callsy is only suited for stores wanting a simple cart-recovery dialer.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Callsy?
Consio is a full inbound + outbound telephony platform for Shopify, while Callsy focuses solely on abandoned-cart outbound calls.
Does Consio handle inbound calls?
Yes. Consio includes a 24/7 AI voice agent that answers FAQs, routes calls, and ensures you never miss an inbound customer request. Callsy does not handle inbound calls.
Can I run outbound campaigns beyond cart recovery with Consio?
Absolutely. Consio supports VIP outreach, win-back flows, repeat-buyer campaigns, and high-AOV call strategies, not just cart recovery like Callsy.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Do you offer a free trial?
You can create an account and prepare your campaigns for free. A credit card associated with the account is required to provision a phone number and start making calls.
Who should choose Consio instead of Callsy?
Merchants who want full phone coverage: inbound support, multi-use outbound campaigns, AI assistance, and real ROI tracking. Callsy is only suited for stores wanting a simple cart-recovery dialer.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Callsy?
Consio is a full inbound + outbound telephony platform for Shopify, while Callsy focuses solely on abandoned-cart outbound calls.
Does Consio handle inbound calls?
Yes. Consio includes a 24/7 AI voice agent that answers FAQs, routes calls, and ensures you never miss an inbound customer request. Callsy does not handle inbound calls.
Can I run outbound campaigns beyond cart recovery with Consio?
Absolutely. Consio supports VIP outreach, win-back flows, repeat-buyer campaigns, and high-AOV call strategies, not just cart recovery like Callsy.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Do you offer a free trial?
You can create an account and prepare your campaigns for free. A credit card associated with the account is required to provision a phone number and start making calls.
Who should choose Consio instead of Callsy?
Merchants who want full phone coverage: inbound support, multi-use outbound campaigns, AI assistance, and real ROI tracking. Callsy is only suited for stores wanting a simple cart-recovery dialer.