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Consio vs Live Recover
Increase conversion and AOV by capturing inbound calls and running VIP, win-back, and high-AOV outreach - all tracked to Shopify orders with Consio.
×
Consio vs Live Recover
Increase conversion and AOV by capturing inbound calls and running VIP, win-back, and high-AOV outreach - all tracked to Shopify orders with Consio.
×
Consio vs Live Recover
Increase conversion and AOV by capturing inbound calls and running VIP, win-back, and high-AOV outreach - all tracked to Shopify orders with Consio.
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Consio and LiveRecover both help Shopify merchants recover lost sales, but through different channels.
Consio focuses on voice and phone automation, offering AI-assisted inbound and outbound calls fully integrated with Shopify, and also supports two-way SMS in the same platform. Every interaction syncs with customer + order data, giving full e-commerce context and measurable ROI.
LiveRecover, by contrast, runs exclusively via SMS, with 24/7 human agents sending personalized texts to recover carts or promote offers.
Comparison of key features
A clear comparison of both platforms for Shopify merchants.
Comparison of key features
A clear comparison of both platforms for Shopify merchants.
Comparison of key features
A clear comparison of both platforms for Shopify merchants.
Consio
Consio
Live Recover
Live Recover
Main Channel
Main Channel
Main Channel
Phone calls (inbound & outbound) via AI voice agent and human reps + SMS
Phone calls (inbound & outbound) via AI voice agent and human reps + SMS
Consio
Phone calls (inbound & outbound) via AI voice agent and human reps + SMS
Only SMS by human agents
Only SMS by human agents
LiveRecover
Only SMS by human agents
24/7 Support
24/7 Support
24/7 Support
AI voice agent available 24/7 to instantly handle calls
AI voice agent available 24/7 to instantly handle calls
Consio
AI voice agent available 24/7 to instantly handle calls
Human agents only via SMS (no voice channel)
Human agents only via SMS (no voice channel)
LiveRecover
Human agents only via SMS (no voice channel)
Segmented Campaigns
Segmented Campaigns
Segmented Campaigns
Power dialer for targeted campaigns with voicemail drops
Power dialer for targeted campaigns with voicemail drops
Consio
Power dialer for targeted campaigns with voicemail drops
Custom SMS workflows (cart recovery, offers)
Custom SMS workflows (cart recovery, offers)
LiveRecover
Custom SMS workflows (cart recovery, offers)
Analytics & Reports
Analytics & Reports
Analytics & Reports
Central Hub for all calls with AI transcripts & summaries
Central Hub for all calls with AI transcripts & summaries
Consio
Central Hub for all calls with AI transcripts & summaries
SMS dashboard & insights (performance metrics)
SMS dashboard & insights (performance metrics)
LiveRecover
SMS dashboard & insights (performance metrics)
Automation
Automation
Automation
AI handles FAQs and qualification, then routes to a human if needed
AI handles FAQs and qualification, then routes to a human if needed
Consio
AI handles FAQs and qualification, then routes to a human if needed
Fully manual SMS follow-ups by agents
Fully manual SMS follow-ups by agents
LiveRecover
Fully manual SMS follow-ups by agents
Pricing
Pricing
Pricing
Free plan available + paid tiers (e.g., 100 min for $30/month)
Free plan available + paid tiers (e.g., 100 min for $30/month)
Consio
Free plan available + paid tiers (e.g., 100 min for $30/month)
Free setup, then $49/month + % of sales recovered
Free setup, then $49/month + % of sales recovered
LiveRecover
Free setup, then $49/month + % of sales recovered
Reporting & Analytics
Reporting & Analytics
Reporting & Analytics
AI handles FAQs and qualification, then routes to a human if needed
AI handles FAQs and qualification, then routes to a human if needed
Consio
AI handles FAQs and qualification, then routes to a human if needed
Standard contact-center metrics. No revenue or Shopify-level ROI tracking
Standard contact-center metrics. No revenue or Shopify-level ROI tracking
LiveRecover
Standard contact-center metrics. No revenue or Shopify-level ROI tracking
Why Live Recover customers migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Why Live Recover customers migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Why Live Recover customers migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Voice + SMS
Additional sales channel
Voice + SMS – Adding voice helps reach shoppers who ignore texts, especially on high-value orders where calls convert better.
Higher reach – Some customers are far more likely to pick up a phone call than reply to SMS, making voice a strong complementary recovery channel.
Voice + SMS
Additional sales channel
Voice + SMS – Adding voice helps reach shoppers who ignore texts, especially on high-value orders where calls convert better.
Higher reach – Some customers are far more likely to pick up a phone call than reply to SMS, making voice a strong complementary recovery channel.
Voice + SMS
Additional sales channel
Voice + SMS – Adding voice helps reach shoppers who ignore texts, especially on high-value orders where calls convert better.
Higher reach – Some customers are far more likely to pick up a phone call than reply to SMS, making voice a strong complementary recovery channel.
AI Voice Agent
AI Agents with ecom context
24/7 AI voice agent – Instantly answers every inbound call so no request is missed, even after hours or on weekends.
Always covered – LiveRecover can’t handle voice calls, leaving urgent phone-based requests unanswered.
AI Voice Agent
AI Agents with ecom context
24/7 AI voice agent – Instantly answers every inbound call so no request is missed, even after hours or on weekends.
Always covered – LiveRecover can’t handle voice calls, leaving urgent phone-based requests unanswered.
AI Voice Agent
AI Agents with ecom context
24/7 AI voice agent – Instantly answers every inbound call so no request is missed, even after hours or on weekends.
Always covered – LiveRecover can’t handle voice calls, leaving urgent phone-based requests unanswered.
Shopify Native
Track revenue from every call
Automatic attribution – All calls sync to Shopify with AI transcripts and summaries for easy review in one dashboard.
Clear ROI – LiveRecover shows only SMS metrics, not call-level context or AI insights tied to Shopify revenue.
Shopify Native
Track revenue from every call
Automatic attribution – All calls sync to Shopify with AI transcripts and summaries for easy review in one dashboard.
Clear ROI – LiveRecover shows only SMS metrics, not call-level context or AI insights tied to Shopify revenue.
Shopify Native
Track revenue from every call
Automatic attribution – All calls sync to Shopify with AI transcripts and summaries for easy review in one dashboard.
Clear ROI – LiveRecover shows only SMS metrics, not call-level context or AI insights tied to Shopify revenue.
Ecommerce context
AI Reporting Suite
Shopify-linked context – Every call is tied to order history, cart data, and segments to personalize conversations.
High-intent routing – AI filters routine questions and sends only serious prospects to human reps, unlike LiveRecover’s FAQ-based approach.
Ecommerce context
AI Reporting Suite
Shopify-linked context – Every call is tied to order history, cart data, and segments to personalize conversations.
High-intent routing – AI filters routine questions and sends only serious prospects to human reps, unlike LiveRecover’s FAQ-based approach.
Ecommerce context
AI Reporting Suite
Shopify-linked context – Every call is tied to order history, cart data, and segments to personalize conversations.
High-intent routing – AI filters routine questions and sends only serious prospects to human reps, unlike LiveRecover’s FAQ-based approach.
Inbound + Outbound
Revenue-driven outbound
Power dialer – Automates targeted calls for abandoned carts, VIPs, and high-basket shoppers, plus scalable voicemail drops.
Beyond SMS-only – Live calls can outperform texts because the interaction feels more personal than LiveRecover’s SMS-only flows.
Inbound + Outbound
Revenue-driven outbound
Power dialer – Automates targeted calls for abandoned carts, VIPs, and high-basket shoppers, plus scalable voicemail drops.
Beyond SMS-only – Live calls can outperform texts because the interaction feels more personal than LiveRecover’s SMS-only flows.
Inbound + Outbound
Revenue-driven outbound
Power dialer – Automates targeted calls for abandoned carts, VIPs, and high-basket shoppers, plus scalable voicemail drops.
Beyond SMS-only – Live calls can outperform texts because the interaction feels more personal than LiveRecover’s SMS-only flows.
In short
Choosing between Consio and Live Recover?
If your main priority is to recover abandoned carts via 1:1, human-powered SMS and keep your stack focused on text, you can use Consio or LiveRecover.
If, on the other hand, you want to automate inbound calls 24/7 with an AI voice agent and turn the phone into a growth engine, with outbound campaigns (power dialer), voicemail drops, revenue attribution to Shopify…plus SMS, Consio is the solution you need.
In short
Choosing between Consio and Live Recover?
If your main priority is to recover abandoned carts via 1:1, human-powered SMS and keep your stack focused on text, you can use Consio or LiveRecover.
If, on the other hand, you want to automate inbound calls 24/7 with an AI voice agent and turn the phone into a growth engine, with outbound campaigns (power dialer), voicemail drops, revenue attribution to Shopify…plus SMS, Consio is the solution you need.
In short
Choosing between Consio and Live Recover?
If your main priority is to recover abandoned carts via 1:1, human-powered SMS and keep your stack focused on text, you can use Consio or LiveRecover.
If, on the other hand, you want to automate inbound calls 24/7 with an AI voice agent and turn the phone into a growth engine, with outbound campaigns (power dialer), voicemail drops, revenue attribution to Shopify…plus SMS, Consio is the solution you need.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Getting started
Move your existing numbers to Consio
You can bring your existing Live Recover numbers to Consio — fast, free, and with no downtime.
Getting started
Move your existing numbers to Consio
Connect your store, set up your number, and start reaching customers—all in just a few minutes.
Getting started
Move your existing numbers to Consio
You can bring your existing Live Recover numbers to Consio — fast, free, and with no downtime.
Getting started
Move your existing numbers to Consio
You can bring your existing Live Recover numbers to Consio — fast, free, and with no downtime.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
2
No service interruption
Your number stays active on Live Recover until the transfer date, then switches seamlessly to Consio.
2
No service interruption
Your number stays active on Live Recover until the transfer date, then switches seamlessly to Consio.
2
No service interruption
Your number stays active on Live Recover until the transfer date, then switches seamlessly to Consio.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and LiveRecover?
Consio combines AI voice, phone automation, outbound campaigns, and two-way SMS in one Shopify-native platform. LiveRecover focuses exclusively on SMS, relying on human agents to recover carts via text.
Does LiveRecover support phone calls or voice automation?
No. LiveRecover is SMS-only. Consio offers a 24/7 AI voice agent for inbound calls and a power dialer for outbound calls, giving merchants a second sales channel beyond text.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer, Richpannel… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Which platform scales better for large merchant teams?
Consio scales through AI automation, handling FAQs, qualification, and routing without human labor. LiveRecover requires human agents for every SMS, making scaling more expensive and slower.
Does Consio offer human agents like LiveRecover?
Consio focuses on AI-first automation, but conversations can still be routed to human reps when needed. LiveRecover, by contrast, depends entirely on human agents for all SMS exchanges.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and LiveRecover?
Consio combines AI voice, phone automation, outbound campaigns, and two-way SMS in one Shopify-native platform. LiveRecover focuses exclusively on SMS, relying on human agents to recover carts via text.
Does LiveRecover support phone calls or voice automation?
No. LiveRecover is SMS-only. Consio offers a 24/7 AI voice agent for inbound calls and a power dialer for outbound calls, giving merchants a second sales channel beyond text.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer, Richpannel… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Which platform scales better for large merchant teams?
Consio scales through AI automation, handling FAQs, qualification, and routing without human labor. LiveRecover requires human agents for every SMS, making scaling more expensive and slower.
Does Consio offer human agents like LiveRecover?
Consio focuses on AI-first automation, but conversations can still be routed to human reps when needed. LiveRecover, by contrast, depends entirely on human agents for all SMS exchanges.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and LiveRecover?
Consio combines AI voice, phone automation, outbound campaigns, and two-way SMS in one Shopify-native platform. LiveRecover focuses exclusively on SMS, relying on human agents to recover carts via text.
Does LiveRecover support phone calls or voice automation?
No. LiveRecover is SMS-only. Consio offers a 24/7 AI voice agent for inbound calls and a power dialer for outbound calls, giving merchants a second sales channel beyond text.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer, Richpannel… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Which platform scales better for large merchant teams?
Consio scales through AI automation, handling FAQs, qualification, and routing without human labor. LiveRecover requires human agents for every SMS, making scaling more expensive and slower.
Does Consio offer human agents like LiveRecover?
Consio focuses on AI-first automation, but conversations can still be routed to human reps when needed. LiveRecover, by contrast, depends entirely on human agents for all SMS exchanges.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and LiveRecover?
Consio combines AI voice, phone automation, outbound campaigns, and two-way SMS in one Shopify-native platform. LiveRecover focuses exclusively on SMS, relying on human agents to recover carts via text.
Does LiveRecover support phone calls or voice automation?
No. LiveRecover is SMS-only. Consio offers a 24/7 AI voice agent for inbound calls and a power dialer for outbound calls, giving merchants a second sales channel beyond text.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer, Richpannel… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Which platform scales better for large merchant teams?
Consio scales through AI automation, handling FAQs, qualification, and routing without human labor. LiveRecover requires human agents for every SMS, making scaling more expensive and slower.
Does Consio offer human agents like LiveRecover?
Consio focuses on AI-first automation, but conversations can still be routed to human reps when needed. LiveRecover, by contrast, depends entirely on human agents for all SMS exchanges.