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Consio vs Ringly
Boost your Shopify revenue by phone: 24/7 AI voice, outbound call campaigns, SMS follow-ups, and native Shopify attribution in one platform.
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Consio vs Ringly
Boost your Shopify revenue by phone: 24/7 AI voice, outbound call campaigns, SMS follow-ups, and native Shopify attribution in one platform.
×
Consio vs Ringly
Boost your Shopify revenue by phone: 24/7 AI voice, outbound call campaigns, SMS follow-ups, and native Shopify attribution in one platform.
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Consio and Ringly are two AI phone support solutions for Shopify, but their approaches differ.
Consio is an e-commerce phone platform that manages inbound (with an AI voice agent) and outbound calls, while Ringly is an AI agent focused on providing 24/7 support for inbound calls.
In other words, Consio aims to turn every call into a sales opportunity, while Ringly is a customer service assistant.
Comparison of key features
A clear comparison of both platforms for Shopify merchants.
Comparison of key features
A clear comparison of both platforms for Shopify merchants.
Comparison of key features
A clear comparison of both platforms for Shopify merchants.
Consio
Consio
Ringly
Ringly
Starting price (per month)
Starting price (per month)
Starting price (per month)
From $60 (400 min) on the basic plan
Consio
From $60 (400 min) on the basic plan
From $60 (400 min) on the basic plan
From $99 (250 min) on the start plan
Ringly
From $99 (250 min) on the start plan
From $99 (250 min) on the start plan
Inbound calls handled by AI
Inbound calls handled by AI
Inbound calls handled by AI
Yes: 24/7 AI agent with Shopify context
Consio
Yes: 24/7 AI agent with Shopify context
Yes: 24/7 AI agent with Shopify context
Yes: AI “Seth” answers 100% of calls 24/7
Ringly
Yes: AI “Seth” answers 100% of calls 24/7
Yes: AI “Seth” answers 100% of calls 24/7
Outbound call campaigns
Outbound call campaigns
Outbound call campaigns
Yes: Power Dialer for targeted campaigns (abandoned carts, VIPs...)
Consio
Yes: Power Dialer for targeted campaigns (abandoned carts, VIPs...)
Yes: Power Dialer for targeted campaigns (abandoned carts, VIPs...)
No: Ringly does not offer a power dialer (support-only use)
Ringly
No: Ringly does not offer a power dialer (support-only use)
No: Ringly does not offer a power dialer (support-only use)
Automated voicemail
Automated voicemail
Automated voicemail
Yes: Consio can leave pre-recorded voicemails automatically
Consio
Yes: Consio can leave pre-recorded voicemails automatically
Yes: Consio can leave pre-recorded voicemails automatically
No (human support only)
Ringly
No (human support only)
No (human support only)
SMS/MMS
SMS/MMS
SMS/MMS
Yes: SMS/MMS included (1 SMS = 1 credit)
Consio
Yes: SMS/MMS included (1 SMS = 1 credit)
Yes: SMS/MMS included (1 SMS = 1 credit)
No (no integrated SMS support)
Ringly
No (no integrated SMS support)
No (no integrated SMS support)
Numbers included in all plans
Numbers included in all plans
Numbers included in all plans
Local and toll-free numbers included in all plans
Consio
Local and toll-free numbers included in all plans
Local and toll-free numbers included in all plans
Local number (Grow plan includes 1 number; Twilio required)
Ringly
Local number (Grow plan includes 1 number; Twilio required)
Local number (Grow plan includes 1 number; Twilio required)
AI transcriptions & summaries
AI transcriptions & summaries
AI transcriptions & summaries
Yes: automatic recordings, AI summaries & transcripts included
Consio
Yes: automatic recordings, AI summaries & transcripts included
Yes: automatic recordings, AI summaries & transcripts included
Yes: calls are recorded and transcribed
Ringly
Yes: calls are recorded and transcribed
Yes: calls are recorded and transcribed
Pricing model
Pricing model
Pricing model
Usage-based (subscription + credits)
Consio
Usage-based (subscription + credits)
Usage-based (subscription + credits)
Monthly plan with results guarantee ($0 up to 60% of calls resolved)
Ringly
Monthly plan with results guarantee ($0 up to 60% of calls resolved)
Monthly plan with results guarantee ($0 up to 60% of calls resolved)
Typical use cases
Typical use cases
Typical use cases
24/7 support and proactive phone sales
Consio
24/7 support and proactive phone sales
24/7 support and proactive phone sales
Automated customer support, reduction of support costs
Ringly
Automated customer support, reduction of support costs
Automated customer support, reduction of support costs
Why Ringly customers migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Why Ringly customers migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Why Ringly customers migrate to Consio
Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.
Inbound + Outbound
Support and sales, together
Inbound + outbound – Consio’s AI answers inbound calls with Shopify context, passes to humans when needed, and also runs targeted outbound sales campaigns.
Consio VS Ringly focus – Ringly only handles inbound support calls and repetitive questions, so brands can’t use it to drive proactive phone revenue.
Inbound + Outbound
Support and sales, together
Inbound + outbound – Consio’s AI answers inbound calls with Shopify context, passes to humans when needed, and also runs targeted outbound sales campaigns.
Consio VS Ringly focus – Ringly only handles inbound support calls and repetitive questions, so brands can’t use it to drive proactive phone revenue.
Inbound + Outbound
Support and sales, together
Inbound + outbound – Consio’s AI answers inbound calls with Shopify context, passes to humans when needed, and also runs targeted outbound sales campaigns.
Consio VS Ringly focus – Ringly only handles inbound support calls and repetitive questions, so brands can’t use it to drive proactive phone revenue.
Automated Voicemail Drops
Convert even when no one picks up
Automated voicemail drops – Consio leaves a pre-recorded, on-brand voicemail with a clear pitch or link whenever a call goes to voicemail.
More results than Ringly – This generates more callbacks and fewer wasted minutes, while Ringly’s AI only works on the calls it actually receives.
Automated Voicemail Drops
Convert even when no one picks up
Automated voicemail drops – Consio leaves a pre-recorded, on-brand voicemail with a clear pitch or link whenever a call goes to voicemail.
More results than Ringly – This generates more callbacks and fewer wasted minutes, while Ringly’s AI only works on the calls it actually receives.
Automated Voicemail Drops
Convert even when no one picks up
Automated voicemail drops – Consio leaves a pre-recorded, on-brand voicemail with a clear pitch or link whenever a call goes to voicemail.
More results than Ringly – This generates more callbacks and fewer wasted minutes, while Ringly’s AI only works on the calls it actually receives.
Integrated SMS
Stay connected beyond the call
Post-call SMS – After any call, Consio sends SMS from the same interface: summaries, product or payment links, tracking, offers, or appointments.
Beyond voice – Calls and texts live in a unified timeline and boost conversions; Ringly doesn’t highlight native SMS and stays focused on voice support.
Integrated SMS
Stay connected beyond the call
Post-call SMS – After any call, Consio sends SMS from the same interface: summaries, product or payment links, tracking, offers, or appointments.
Beyond voice – Calls and texts live in a unified timeline and boost conversions; Ringly doesn’t highlight native SMS and stays focused on voice support.
Integrated SMS
Stay connected beyond the call
Post-call SMS – After any call, Consio sends SMS from the same interface: summaries, product or payment links, tracking, offers, or appointments.
Beyond voice – Calls and texts live in a unified timeline and boost conversions; Ringly doesn’t highlight native SMS and stays focused on voice support.
Consio AI Hub
Track revenue from every call
Consio AI hub – All calls (AI or human, inbound or outbound) are recorded, transcribed, summarized, and linked to the right Shopify customer and order.
Revenue attribution – Consio tracks conversions, AOV, and campaign revenue per call, while Ringly’s reporting is less centered on commercial impact.
Consio AI Hub
Track revenue from every call
Consio AI hub – All calls (AI or human, inbound or outbound) are recorded, transcribed, summarized, and linked to the right Shopify customer and order.
Revenue attribution – Consio tracks conversions, AOV, and campaign revenue per call, while Ringly’s reporting is less centered on commercial impact.
Consio AI Hub
Track revenue from every call
Consio AI hub – All calls (AI or human, inbound or outbound) are recorded, transcribed, summarized, and linked to the right Shopify customer and order.
Revenue attribution – Consio tracks conversions, AOV, and campaign revenue per call, while Ringly’s reporting is less centered on commercial impact.
Pricing
Consio is cheaper than Ringly
Consio remains affordable as usage increases, with simple pricing and a $0.10/min extra-minute rate.
Ringly’s plans start higher and get progressively more expensive, with overage often 2–3× Consio’s rate.
For 1,000 call minutes, Consio costs $120, while Ringly charges $349, making Consio roughly 3× more affordable.
Pricing
Consio is cheaper than Ringly
Consio remains affordable as usage increases, with simple pricing and a $0.10/min extra-minute rate.
Ringly’s plans start higher and get progressively more expensive, with overage often 2–3× Consio’s rate.
For 1,000 call minutes, Consio costs $120, while Ringly charges $349, making Consio roughly 3× more affordable.
Pricing
Consio is cheaper than Ringly
Consio remains affordable as usage increases, with simple pricing and a $0.10/min extra-minute rate.
Ringly’s plans start higher and get progressively more expensive, with overage often 2–3× Consio’s rate.
For 1,000 call minutes, Consio costs $120, while Ringly charges $349, making Consio roughly 3× more affordable.
In short
Choosing between Consio and Ringly?
If your main priority is to automate inbound calls (24/7 support, quick answers to FAQs, basic order/return management), you can use Consio or Ringly.
If, on the other hand, you want to automate inbound calls and turn the phone into a growth engine (campaigns, revenue attribution, SMS, voicemail drops, marketing integrations), Consio is the solution you need.
In short
Choosing between Consio and Ringly?
If your main priority is to automate inbound calls (24/7 support, quick answers to FAQs, basic order/return management), you can use Consio or Ringly.
If, on the other hand, you want to automate inbound calls and turn the phone into a growth engine (campaigns, revenue attribution, SMS, voicemail drops, marketing integrations), Consio is the solution you need.
In short
Choosing between Consio and Ringly?
If your main priority is to automate inbound calls (24/7 support, quick answers to FAQs, basic order/return management), you can use Consio or Ringly.
If, on the other hand, you want to automate inbound calls and turn the phone into a growth engine (campaigns, revenue attribution, SMS, voicemail drops, marketing integrations), Consio is the solution you need.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Customer stories
Real results from real customers
See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.
Getting started
Move your existing numbers to Consio
You can bring your existing Ringly numbers to Consio — fast, free, and with no downtime.
Getting started
Move your existing numbers to Consio
Connect your store, set up your number, and start reaching customers—all in just a few minutes.
Getting started
Move your existing numbers to Consio
You can bring your existing Ringly numbers to Consio — fast, free, and with no downtime.
Getting started
Move your existing numbers to Consio
You can bring your existing Ringly numbers to Consio — fast, free, and with no downtime.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
1
We handle everything
Fill out a short form and our team manages the porting process from start to finish.
2
No service interruption
Your number stays active on Ringly until the transfer date, then switches seamlessly to Consio.
2
No service interruption
Your number stays active on Ringly until the transfer date, then switches seamlessly to Consio.
2
No service interruption
Your number stays active on Ringly until the transfer date, then switches seamlessly to Consio.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Ringly?
Consio handles both inbound and outbound phone calls, using AI to support customers and drive sales. Ringly focuses only on inbound support automation. If you want phone to generate revenue, Consio is the broader solution.
Does Consio offer outbound calling features that Ringly doesn’t?
Yes. Consio includes a power dialer, outbound campaigns (VIPs, abandoned carts, reactivation, product launches), and automatic voicemail drops. Ringly does not offer outbound automation.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Which platform is more affordable for Shopify merchants?
Consio is cheaper. Its plans start at $30/100 min and scale with a $0.10/min overage. Ringly starts at $99/250 min and can reach $1,099 for 3,000 minutes with higher overages. Most merchants pay significantly less with Consio.
Does Ringly offer SMS features like Consio?
No. Consio includes native SMS/MMS, letting you send summaries, payment links, tracking, offers, or reminders directly after a call. Ringly focuses strictly on voice support and does not emphasize SMS functionality.
How does call attribution differ between the two platforms?
Consio automatically links every call, AI or human, to the correct customer and order in Shopify, providing clear revenue attribution. Ringly tracks conversations but isn’t optimized for e-commerce attribution or sales measurement.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Ringly?
Consio handles both inbound and outbound phone calls, using AI to support customers and drive sales. Ringly focuses only on inbound support automation. If you want phone to generate revenue, Consio is the broader solution.
Does Consio offer outbound calling features that Ringly doesn’t?
Yes. Consio includes a power dialer, outbound campaigns (VIPs, abandoned carts, reactivation, product launches), and automatic voicemail drops. Ringly does not offer outbound automation.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Which platform is more affordable for Shopify merchants?
Consio is cheaper. Its plans start at $30/100 min and scale with a $0.10/min overage. Ringly starts at $99/250 min and can reach $1,099 for 3,000 minutes with higher overages. Most merchants pay significantly less with Consio.
Does Ringly offer SMS features like Consio?
No. Consio includes native SMS/MMS, letting you send summaries, payment links, tracking, offers, or reminders directly after a call. Ringly focuses strictly on voice support and does not emphasize SMS functionality.
How does call attribution differ between the two platforms?
Consio automatically links every call, AI or human, to the correct customer and order in Shopify, providing clear revenue attribution. Ringly tracks conversations but isn’t optimized for e-commerce attribution or sales measurement.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Ringly?
Consio handles both inbound and outbound phone calls, using AI to support customers and drive sales. Ringly focuses only on inbound support automation. If you want phone to generate revenue, Consio is the broader solution.
Does Consio offer outbound calling features that Ringly doesn’t?
Yes. Consio includes a power dialer, outbound campaigns (VIPs, abandoned carts, reactivation, product launches), and automatic voicemail drops. Ringly does not offer outbound automation.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Which platform is more affordable for Shopify merchants?
Consio is cheaper. Its plans start at $30/100 min and scale with a $0.10/min overage. Ringly starts at $99/250 min and can reach $1,099 for 3,000 minutes with higher overages. Most merchants pay significantly less with Consio.
Does Ringly offer SMS features like Consio?
No. Consio includes native SMS/MMS, letting you send summaries, payment links, tracking, offers, or reminders directly after a call. Ringly focuses strictly on voice support and does not emphasize SMS functionality.
How does call attribution differ between the two platforms?
Consio automatically links every call, AI or human, to the correct customer and order in Shopify, providing clear revenue attribution. Ringly tracks conversations but isn’t optimized for e-commerce attribution or sales measurement.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What’s the main difference between Consio and Ringly?
Consio handles both inbound and outbound phone calls, using AI to support customers and drive sales. Ringly focuses only on inbound support automation. If you want phone to generate revenue, Consio is the broader solution.
Does Consio offer outbound calling features that Ringly doesn’t?
Yes. Consio includes a power dialer, outbound campaigns (VIPs, abandoned carts, reactivation, product launches), and automatic voicemail drops. Ringly does not offer outbound automation.
Does Consio replace my support tool or CRM?
Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.
How long does setup take?
Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.
Which platform is more affordable for Shopify merchants?
Consio is cheaper. Its plans start at $30/100 min and scale with a $0.10/min overage. Ringly starts at $99/250 min and can reach $1,099 for 3,000 minutes with higher overages. Most merchants pay significantly less with Consio.
Does Ringly offer SMS features like Consio?
No. Consio includes native SMS/MMS, letting you send summaries, payment links, tracking, offers, or reminders directly after a call. Ringly focuses strictly on voice support and does not emphasize SMS functionality.
How does call attribution differ between the two platforms?
Consio automatically links every call, AI or human, to the correct customer and order in Shopify, providing clear revenue attribution. Ringly tracks conversations but isn’t optimized for e-commerce attribution or sales measurement.