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Best Ringly alternative

Boost your Shopify revenue by phone: 24/7 AI voice, outbound call campaigns, SMS follow-ups, and native Shopify attribution in one platform.

Book a demo

×

Best Ringly alternative

Boost your Shopify revenue by phone: 24/7 AI voice, outbound call campaigns, SMS follow-ups, and native Shopify attribution in one platform.

Book a demo

×

Best Ringly alternative

Boost your Shopify revenue by phone: 24/7 AI voice, outbound call campaigns, SMS follow-ups, and native Shopify attribution in one platform.

Book a demo

A full Shopify phone platform. The AI Voice Agent answers and routes inbound, plus segmented outbound campaigns — abandoned checkout, VIP, win-back — and SMS, with every call tied to an order. Inbound support is one piece, not the whole product.

Best for

Brands that want phone revenue, not just support

A done-for-you AI phone agent for Shopify that answers inbound support calls — order status, returns, product, and policy questions — 24/7, and escalates the hard ones to your team. Focused on inbound support deflection.

Best for

Hands-off inbound support automation

Comparison of key features

A clear comparison of both platforms for Shopify merchants.

Consio

Ringly

Starting price (per month)

From $60 (400 min) on the basic plan

Consio

From $60 (400 min) on the basic plan

From $99 (250 min) on the start plan

Ringly

From $99 (250 min) on the start plan

Inbound calls handled by AI

Yes: 24/7 AI agent with Shopify context

Consio

Yes: 24/7 AI agent with Shopify context

Yes: AI “Seth” answers 100% of calls 24/7

Ringly

Yes: AI “Seth” answers 100% of calls 24/7

Outbound call campaigns

Yes: Power Dialer for targeted campaigns (abandoned carts, VIPs...)

Consio

Yes: Power Dialer for targeted campaigns (abandoned carts, VIPs...)

No: Ringly does not offer a power dialer (support-only use)

Ringly

No: Ringly does not offer a power dialer (support-only use)

Automated voicemail

Yes: Consio can leave pre-recorded voicemails automatically

Consio

Yes: Consio can leave pre-recorded voicemails automatically

No (human support only)

Ringly

No (human support only)

SMS/MMS

Yes: SMS/MMS included (1 SMS = 1 credit)

Consio

Yes: SMS/MMS included (1 SMS = 1 credit)

No (no integrated SMS support)

Ringly

No (no integrated SMS support)

Numbers included in all plans

Local and toll-free numbers included in all plans

Consio

Local and toll-free numbers included in all plans

Local number (Grow plan includes 1 number; Twilio required)

Ringly

Local number (Grow plan includes 1 number; Twilio required)

AI transcriptions & summaries

Yes: automatic recordings, AI summaries & transcripts included

Consio

Yes: automatic recordings, AI summaries & transcripts included

Yes: calls are recorded and transcribed

Ringly

Yes: calls are recorded and transcribed

Pricing model

Usage-based (subscription + credits)

Consio

Usage-based (subscription + credits)

Monthly plan with results guarantee ($0 up to 60% of calls resolved)

Ringly

Monthly plan with results guarantee ($0 up to 60% of calls resolved)

Typical use cases

24/7 support and proactive phone sales

Consio

24/7 support and proactive phone sales

Automated customer support, reduction of support costs

Ringly

Automated customer support, reduction of support costs

Book a Consio demo

Why Ringly customers migrate to Consio

Ecommerce teams choose Consio for its advanced AI-powered features calls and Shopify integration.

Sales timeline showing inbound and outbound calls with Guy marked as closed sale

Inbound + Outbound

Support and sales, together

Inbound + outbound – Consio’s AI answers inbound calls with Shopify context, passes to humans when needed, and also runs targeted outbound sales campaigns.
Consio VS Ringly focus – Ringly only handles inbound support calls and repetitive questions, so brands can’t use it to drive proactive phone revenue.

Inbound + Outbound

Support and sales, together

Inbound + outbound – Consio’s AI answers inbound calls with Shopify context, passes to humans when needed, and also runs targeted outbound sales campaigns.
Consio VS Ringly focus – Ringly only handles inbound support calls and repetitive questions, so brands can’t use it to drive proactive phone revenue.

Inbound + Outbound

Support and sales, together

Inbound + outbound – Consio’s AI answers inbound calls with Shopify context, passes to humans when needed, and also runs targeted outbound sales campaigns.
Consio VS Ringly focus – Ringly only handles inbound support calls and repetitive questions, so brands can’t use it to drive proactive phone revenue.

Stack of voicemail drop notifications with a message confirming voicemail is being dropped in the background

Automated Voicemail Drops

Convert even when no one picks up

Automated voicemail drops – Consio leaves a pre-recorded, on-brand voicemail with a clear pitch or link whenever a call goes to voicemail.
More results than Ringly – This generates more callbacks and fewer wasted minutes, while Ringly’s AI only works on the calls it actually receives.

Agent sending product link by SMS after missed call in Consio conversation view

Integrated SMS

Stay connected beyond the call

Post-call SMS – After any call, Consio sends SMS from the same interface: summaries, product or payment links, tracking, offers, or appointments.
Beyond voice – Calls and texts live in a unified timeline and boost conversions; Ringly doesn’t highlight native SMS and stays focused on voice support.

Integrated SMS

Stay connected beyond the call

Post-call SMS – After any call, Consio sends SMS from the same interface: summaries, product or payment links, tracking, offers, or appointments.
Beyond voice – Calls and texts live in a unified timeline and boost conversions; Ringly doesn’t highlight native SMS and stays focused on voice support.

Integrated SMS

Stay connected beyond the call

Post-call SMS – After any call, Consio sends SMS from the same interface: summaries, product or payment links, tracking, offers, or appointments.
Beyond voice – Calls and texts live in a unified timeline and boost conversions; Ringly doesn’t highlight native SMS and stays focused on voice support.

Consio analytics dashboard showing outbound and inbound calls, attributed revenue and sales growth

Consio AI Hub

Track revenue from every call

Consio AI hub – All calls (AI or human, inbound or outbound) are recorded, transcribed, summarized, and linked to the right Shopify customer and order.
Revenue attribution – Consio tracks conversions, AOV, and campaign revenue per call, while Ringly’s reporting is less centered on commercial impact.

Bar chart comparing price of 1000 call minutes showing Consio three times cheaper than Ringly in November 2025

Pricing

Consio is cheaper than Ringly

Consio remains affordable as usage increases, with simple pricing and a $0.10/min extra-minute rate.
Ringly’s plans start higher and get progressively more expensive, with overage often 2–3× Consio’s rate.
For 1,000 call minutes, Consio costs $120, while Ringly charges $349, making Consio roughly 3× more affordable.

Pricing

Consio is cheaper than Ringly

Consio remains affordable as usage increases, with simple pricing and a $0.10/min extra-minute rate.
Ringly’s plans start higher and get progressively more expensive, with overage often 2–3× Consio’s rate.
For 1,000 call minutes, Consio costs $120, while Ringly charges $349, making Consio roughly 3× more affordable.

Pricing

Consio is cheaper than Ringly

Consio remains affordable as usage increases, with simple pricing and a $0.10/min extra-minute rate.
Ringly’s plans start higher and get progressively more expensive, with overage often 2–3× Consio’s rate.
For 1,000 call minutes, Consio costs $120, while Ringly charges $349, making Consio roughly 3× more affordable.

Book a Consio demo

In short

Choosing between Consio and Ringly?

If your main priority is to automate inbound calls (24/7 support, quick answers to FAQs, basic order/return management), you can use Consio or Ringly.

If, on the other hand, you want to automate inbound calls and turn the phone into a growth engine (campaigns, revenue attribution, SMS, voicemail drops, marketing integrations), Consio is the solution you need.

Book a demo

Customer stories

Real results from real customers

See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.

View all customer stories

Customer stories

Real results from real customers

See how Shopify brands increase revenue and efficiency with Consio’s AI-powered phone platform.

View all customer stories

Read story

AndorWillow x Richpanel x Consio

Read story

Houndsy sees 23% incremental lift with Consio phone outreach

Getting started

Move your existing numbers to Consio

You can bring your existing Ringly numbers to Consio fast, for free, and with no downtime.

Book a free call

Start for free

We handle everything

Fill out a short form and our team manages the porting process from start to finish.

No service interruption

Your number stays active on Ringly until the transfer date, then switches seamlessly to Consio.

Try Consio first

Test Consio with a free number before porting your existing lines.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

What’s the main difference between Consio and Ringly?

Consio handles both inbound and outbound phone calls, using AI to support customers and drive sales. Ringly focuses only on inbound support automation. If you want phone to generate revenue, Consio is the broader solution.

Does Consio offer outbound calling features that Ringly doesn’t?

Yes. Consio includes a power dialer, outbound campaigns (VIPs, abandoned carts, reactivation, product launches), and automatic voicemail drops. Ringly does not offer outbound automation.

Does Consio replace my support tool or CRM?

Yes. Many of our customers do. Consio connects directly to Shopify, Klaviyo, Gorgias, Kustomer… but for many merchants, it replaces traditional support or CRM tools altogether. Every call, SMS, and AI summary lives inside Consio, giving teams one place to manage conversations, track sales, and support customers.

How long does setup take?

Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.

Which platform is more affordable for Shopify merchants?

Consio is cheaper. Its plans start at $30/100 min and scale with a $0.10/min overage. Ringly starts at $99/250 min and can reach $1,099 for 3,000 minutes with higher overages. Most merchants pay significantly less with Consio.

Does Ringly offer SMS features like Consio?

No. Consio includes native SMS/MMS, letting you send summaries, payment links, tracking, offers, or reminders directly after a call. Ringly focuses strictly on voice support and does not emphasize SMS functionality.

How does call attribution differ between the two platforms?

Consio automatically links every call, AI or human, to the correct customer and order in Shopify, providing clear revenue attribution. Ringly tracks conversations but isn’t optimized for e-commerce attribution or sales measurement.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

What’s the main difference between Consio and Ringly?

Does Consio offer outbound calling features that Ringly doesn’t?

Does Consio replace my support tool or CRM?

How long does setup take?

Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.

Which platform is more affordable for Shopify merchants?

Does Ringly offer SMS features like Consio?

How does call attribution differ between the two platforms?

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

What’s the main difference between Consio and Ringly?

Does Consio offer outbound calling features that Ringly doesn’t?

Does Consio replace my support tool or CRM?

How long does setup take?

Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.

Which platform is more affordable for Shopify merchants?

Does Ringly offer SMS features like Consio?

How does call attribution differ between the two platforms?

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

What’s the main difference between Consio and Ringly?

Does Consio offer outbound calling features that Ringly doesn’t?

Does Consio replace my support tool or CRM?

How long does setup take?

Consio installs in under 24 hours. Just connect your Shopify store, import your policies, and you can start making and receiving calls. No IT required.