Customer Stories
Elavate adds $27,944 in 3 months with Consio’s
Jun–Aug 2025: 12,275 calls, 14.56% conversion on connected calls and $27,944 attributed revenue.
With
Alex Philip
,
Founder
at
Elavate
$27,944
Attributed revenue
14.56%
Conversion on connected calls
12,275
Total calls completed
About
Elavate is a wellness brand offering premium collagen supplements designed to support natural beauty, vitality, and overall well-being.
Industry
Health & Wellness / Nutrition
Product
Multi-collagen superblend (UK-made)
Consio agent
Mchunubongiwe226
Ready to get started?
Overview
Elavate is a UK collagen brand created by founder Alex Philip, offering a chocolate-flavored multi-collagen superblend and a mission-driven story rooted in family and everyday wellness.
The challenge
Even with strong product interest, too many potential customers weren’t completing purchases. Questions about ingredients, taste/usage, and subscriptions created last-mile hesitation. Carts were abandoned, and previous buyers drifted without timely follow-up.
Elavate needed a personalized, timely way to re-engage these segments at scale.
The strategy
With Consio’s phone sales platform, Elavate launched targeted call campaigns across four key segments:
Abandoned checkout: High-intent users who dropped before payment
Product & usage inquiries: Shoppers comparing collagen types, flavors, and routines who needed quick guidance
Subscription leads: Visitors interested in Subscribe & Save who hadn’t started a plan
Dormant customers: Past buyers ready for reactivation or upsell bundles
These calls used AI-personalized scripts and the ecommerce power dialer, enabling high-volume, high-relevance outreach. Each segment received tailored messaging to answer objections (how to take it, when to drink it, shipping/returns), reignite interest, and close sales.
The results (June–August 2025 — 3 months)
Led by Mchunubongiwe226, the program delivered:
12,275 calls completed
14.56% conversion on connected calls
$27,944 in attributed revenue
Additional context: 296 sales from connected calls; 78 sales from voicemails; 9.35% voicemail conversion rate
"Consio changed the way we convert: less friction, more certainty, and a stronger connection with our customers.”
— Alex Philip, Founder, Elavate (Health & Wellness / Nutrition)
Conclusion
Over June–August 2025, Elavate made 12,275 calls, converted 14.56% of connected calls, and generated $27,944 in attributed revenue. The team will keep this channel in the playbook and scale it ahead of seasonal peaks.
Overview
Elavate is a UK collagen brand created by founder Alex Philip, offering a chocolate-flavored multi-collagen superblend and a mission-driven story rooted in family and everyday wellness.
The challenge
Even with strong product interest, too many potential customers weren’t completing purchases. Questions about ingredients, taste/usage, and subscriptions created last-mile hesitation. Carts were abandoned, and previous buyers drifted without timely follow-up.
Elavate needed a personalized, timely way to re-engage these segments at scale.
The strategy
With Consio’s phone sales platform, Elavate launched targeted call campaigns across four key segments:
Abandoned checkout: High-intent users who dropped before payment
Product & usage inquiries: Shoppers comparing collagen types, flavors, and routines who needed quick guidance
Subscription leads: Visitors interested in Subscribe & Save who hadn’t started a plan
Dormant customers: Past buyers ready for reactivation or upsell bundles
These calls used AI-personalized scripts and the ecommerce power dialer, enabling high-volume, high-relevance outreach. Each segment received tailored messaging to answer objections (how to take it, when to drink it, shipping/returns), reignite interest, and close sales.
The results (June–August 2025 — 3 months)
Led by Mchunubongiwe226, the program delivered:
12,275 calls completed
14.56% conversion on connected calls
$27,944 in attributed revenue
Additional context: 296 sales from connected calls; 78 sales from voicemails; 9.35% voicemail conversion rate
"Consio changed the way we convert: less friction, more certainty, and a stronger connection with our customers.”
— Alex Philip, Founder, Elavate (Health & Wellness / Nutrition)
Conclusion
Over June–August 2025, Elavate made 12,275 calls, converted 14.56% of connected calls, and generated $27,944 in attributed revenue. The team will keep this channel in the playbook and scale it ahead of seasonal peaks.