Customer Stories
Michael Todd Beauty adds $20,627 in one month with Consio
September 2025 results in one month: 6,173 calls, 27.68% conversion on connected calls and $20,627 attributed revenue.
With
Michael Friend
,
President & CEO
at
Michael Todd Beauty
$20,627
Attributed revenue
27.68%
Conversion on connected calls
6,173
Total calls completed
About
Michael Todd Beauty offers award-winning, science-backed at-home beauty tools and skincare products built for everyday routines.
Industry
Health / Beauty
Product
Skincare devices & beauty tools
Consio agent
Janet Lyn
Ready to get started?
Overview
In September 2025, Michael Todd Beauty, known for innovative skincare devices, partnered with Consio. With customers comparing high-consideration devices and bundles, the brand wanted to turn buying intent into revenue more efficiently, especially from checkout-stage visitors and returning customers. All results below reflect this single month.
The challenge
Despite strong site engagement, many high-intent shoppers weren’t converting. Carts were abandoned before payment. Technical and routine-fit questions slowed decisions. Past buyers went quiet after initial interest.
Michael Todd Beauty needed a more personalized and timely way to re-engage these segments—and they needed it fast.
The strategy
With Consio’s phone sales platform, Michael Todd Beauty launched targeted call campaigns across four key segments:
Abandoned checkout: High-intent users who dropped off before completing their purchase
Device & bundle inquiries: Shoppers considering skincare tools who needed quick, expert guidance
New retailer/spa leads: Professionals who submitted interest but hadn’t yet converted
Dormant customers: Past buyers who hadn’t ordered recently
These calls were powered by Consio’s AI-personalized scripts and ecommerce power dialer, enabling high-volume, high-relevance outreach. Each segment received tailored messaging designed to answer objections, reignite interest, and close sales.
The results
Led by Janet Lyn, the program delivered one-month gains in September 2025:
6,173 calls completed
27.68% conversion on connected calls
$20,627 in attributed revenue
"For technical, premium products like ours, nothing can replace a real conversation. Consio delivers that, at scale.”
“Consio's personalized scripts really spoke our brand's language. As a result, our customers felt understood and ready to buy.”
— Michael Friend, President & CEO, Michael Todd Beauty
Conclusion
By partnering with Consio, Michael Todd Beauty transformed underperforming intent signals into high-converting opportunities in just one month. With one focused playbook and AI-powered phone outreach, the brand turned conversations into revenue, proving that a timely, human call can be the difference between an abandoned cart and a completed order.
Overview
In September 2025, Michael Todd Beauty, known for innovative skincare devices, partnered with Consio. With customers comparing high-consideration devices and bundles, the brand wanted to turn buying intent into revenue more efficiently, especially from checkout-stage visitors and returning customers. All results below reflect this single month.
The challenge
Despite strong site engagement, many high-intent shoppers weren’t converting. Carts were abandoned before payment. Technical and routine-fit questions slowed decisions. Past buyers went quiet after initial interest.
Michael Todd Beauty needed a more personalized and timely way to re-engage these segments—and they needed it fast.
The strategy
With Consio’s phone sales platform, Michael Todd Beauty launched targeted call campaigns across four key segments:
Abandoned checkout: High-intent users who dropped off before completing their purchase
Device & bundle inquiries: Shoppers considering skincare tools who needed quick, expert guidance
New retailer/spa leads: Professionals who submitted interest but hadn’t yet converted
Dormant customers: Past buyers who hadn’t ordered recently
These calls were powered by Consio’s AI-personalized scripts and ecommerce power dialer, enabling high-volume, high-relevance outreach. Each segment received tailored messaging designed to answer objections, reignite interest, and close sales.
The results
Led by Janet Lyn, the program delivered one-month gains in September 2025:
6,173 calls completed
27.68% conversion on connected calls
$20,627 in attributed revenue
"For technical, premium products like ours, nothing can replace a real conversation. Consio delivers that, at scale.”
“Consio's personalized scripts really spoke our brand's language. As a result, our customers felt understood and ready to buy.”
— Michael Friend, President & CEO, Michael Todd Beauty
Conclusion
By partnering with Consio, Michael Todd Beauty transformed underperforming intent signals into high-converting opportunities in just one month. With one focused playbook and AI-powered phone outreach, the brand turned conversations into revenue, proving that a timely, human call can be the difference between an abandoned cart and a completed order.