Guides

Learn how AI, phone support and multi-channel service help e-commerce brands deliver instant, personalized responses, boost satisfaction and grow revenue.

Phone support converts elderly shoppers far better than chat by reducing hesitation, building trust, and guiding them clearly through online purchases.

Compare Consio, OpenPhone, Aircall & Dialpad. Discover which phone platform is best for ecommerce brands on Shopify. AI, integrations & pricing explained.

Master outbound phone sales with 11 proven strategies to boost conversions and build meaningful customer relationships.

Learn how to hire outbound phone sales agents offshore, nearshore, or onshore. Explore top BPOs and job boards to build a high-performing sales team.

Learn how to target customer segments and close sales with Consio. This guide covers 8 key eCommerce segments to boost phone sales success.