Your entire phone operation, in one place
Consio's AI Phone Platform brings inbound calls, outbound campaigns, and SMS into one workspace, with smart routing, a unified inbox, and revenue attribution down to the order.
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Powering revenue-driving phone sales for
Configure
Set up your phone operation in minutes
Manage every number, route every call, and stay compliant without needing a developer.
Configure
Set up your phone operation in minutes
Manage every number, route every call, and stay compliant without needing a developer.
Multiple numbers and caller ID
Set a default, assign numbers per campaign, manage caller ID.
Multiple numbers and caller ID
Set a default, assign numbers per campaign, manage caller ID.
Smart call routing, powered by AI
Callers say what they need, the AI routes them instantly. No menus, no friction.
Smart call routing, powered by AI
Callers say what they need, the AI routes them instantly. No menus, no friction.
Stay compliant by default
Register your numbers for compliant calls and SMS, no developpers required.
Stay compliant by default
Register your numbers for compliant calls and SMS, no developpers required.
Manage
Full context on every conversation
Inbound calls, outbound calls, voicemails, and SMS all land in one inbox, with full Shopify context and a timeline that shows exactly what happened.
Manage
Full context on every conversation
Inbound calls, outbound calls, voicemails, and SMS all land in one inbox, with full Shopify context and a timeline that shows exactly what happened.
Multiple numbers, multiple inboxes
Filter by missed calls, voicemails, and SMS. Mark as read, close, move, or snooze. No tickets, no context switching.
Interactions, orders, and attribution badges
One timeline that connects every conversation to the customer behind it, with full Shopify context and attribution badges showing exactly what converted.
Recordings, transcripts and AI summaries
Every call recorded and transcribed with speaker labels, then summarized automatically in the customer timeline.
Convert
See every order Consio drove
Every attributed order tied to the exact touchpoint that converted it: connected call, voicemail, or SMS.
Convert
See every order Consio drove
Every attributed order tied to the exact touchpoint that converted it: connected call, voicemail, or SMS.
Revenue down to the touchpoint
See which calls, voicemails, and SMS drove orders. Filter by touchpoint, agent, or campaign.
Revenue down to the touchpoint
See which calls, voicemails, and SMS drove orders. Filter by touchpoint, agent, or campaign.
Order-by-order detail
Drill into every attributed order: customer, touchpoint, agent, revenue, and AOV.
Order-by-order detail
Drill into every attributed order: customer, touchpoint, agent, revenue, and AOV.
Your attribution summary
Total attributed revenue, order count, and AOV in one view across all channels and campaigns.
Your attribution summary
Total attributed revenue, order count, and AOV in one view across all channels and campaigns.
Analyze
Know what's driving revenue
Unified reporting across inbound, outbound, and SMS, with agent and campaign performance so you always know where revenue is coming from.
Analyze
Know what's driving revenue
Unified reporting across inbound, outbound, and SMS, with agent and campaign performance so you always know where revenue is coming from.
Answer rate, connection rate, conversion rate
Track the metrics that matter across every channel. Inbound, outbound, and SMS in one view, updated in real time.
Agent performance by campaign
See completed calls, connected calls, sales, and revenue broken down by agent and campaign. Know who's driving results.
Live monitoring of your calls
Watch today's calls as they happen. Key metrics, in-progress durations, and agent status at a glance.
Answer rate, connection rate, conversion rate
Track the metrics that matter across every channel. Inbound, outbound, and SMS in one view, updated in real time.
Getting started
Start calling in 3 easy steps
Getting started takes minutes, not weeks. Consio handles the technical setup and our team walks you through every step, so you go live with confidence.
Getting started
Start calling in 3 easy steps
Getting started takes minutes, not weeks. Consio handles the technical setup and our team walks you through every step, so you go live with confidence.
01
Connect your Shopify store
Connect your Shopify store
Consio automatically syncs your products, customers, and order history. No setup required.
02
Configure your numbers
Configure your numbers
Add a phone number, set up your routing, and assign your team. Ready in minutes.
03
Onboard your team and go live
Onboard your team and go live
Invite your team, configure your AI agents for inbound calls, and watch every conversation get attributed to revenue from day one.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What is the AI Phone Platform?
Consio's AI Phone Platform is an all-in-one workspace for ecommerce teams to run inbound calls, outbound campaigns, and SMS, with smart routing, a unified inbox, and revenue attribution down to the order.
Do you support multiple agents and teams?
Yes. You can add unlimited agents at no extra cost and route calls to the right person, team, or destination.
Can I use multiple phone numbers?
Yes. Add multiple numbers, set a default, assign numbers per campaign, and manage caller ID. International numbers are supported.
How does revenue attribution work?
Consio links every attributed order to the exact touchpoint that converted it — connected call, voicemail, or SMS — with the agent and campaign behind it.
What analytics does Consio provide?
Full analytics across outbound calls, inbound calls, and SMS — including connection rate, answer rate, conversion rate, attributed revenue, and average revenue per interaction, all broken down by touchpoint. Plus per-agent performance and a real-time live monitoring view.
Which helpdesks do you integrate with?
Consio integrates with Gorgias, Zendesk, Kustomer, and Richpanel.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What is the AI Phone Platform?
Consio's AI Phone Platform is an all-in-one workspace for ecommerce teams to run inbound calls, outbound campaigns, and SMS, with smart routing, a unified inbox, and revenue attribution down to the order.
Do you support multiple agents and teams?
Yes. You can add unlimited agents at no extra cost and route calls to the right person, team, or destination.
Can I use multiple phone numbers?
Yes. Add multiple numbers, set a default, assign numbers per campaign, and manage caller ID. International numbers are supported.
How does revenue attribution work?
Consio links every attributed order to the exact touchpoint that converted it — connected call, voicemail, or SMS — with the agent and campaign behind it.
What analytics does Consio provide?
Full analytics across outbound calls, inbound calls, and SMS — including connection rate, answer rate, conversion rate, attributed revenue, and average revenue per interaction, all broken down by touchpoint. Plus per-agent performance and a real-time live monitoring view.
Which helpdesks do you integrate with?
Consio integrates with Gorgias, Zendesk, Kustomer, and Richpanel.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What is the AI Phone Platform?
Consio's AI Phone Platform is an all-in-one workspace for ecommerce teams to run inbound calls, outbound campaigns, and SMS, with smart routing, a unified inbox, and revenue attribution down to the order.
Do you support multiple agents and teams?
Yes. You can add unlimited agents at no extra cost and route calls to the right person, team, or destination.
Can I use multiple phone numbers?
Yes. Add multiple numbers, set a default, assign numbers per campaign, and manage caller ID. International numbers are supported.
How does revenue attribution work?
Consio links every attributed order to the exact touchpoint that converted it — connected call, voicemail, or SMS — with the agent and campaign behind it.
What analytics does Consio provide?
Full analytics across outbound calls, inbound calls, and SMS — including connection rate, answer rate, conversion rate, attributed revenue, and average revenue per interaction, all broken down by touchpoint. Plus per-agent performance and a real-time live monitoring view.
Which helpdesks do you integrate with?
Consio integrates with Gorgias, Zendesk, Kustomer, and Richpanel.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
What is the AI Phone Platform?
Consio's AI Phone Platform is an all-in-one workspace for ecommerce teams to run inbound calls, outbound campaigns, and SMS, with smart routing, a unified inbox, and revenue attribution down to the order.
Do you support multiple agents and teams?
Yes. You can add unlimited agents at no extra cost and route calls to the right person, team, or destination.
Can I use multiple phone numbers?
Yes. Add multiple numbers, set a default, assign numbers per campaign, and manage caller ID. International numbers are supported.
How does revenue attribution work?
Consio links every attributed order to the exact touchpoint that converted it — connected call, voicemail, or SMS — with the agent and campaign behind it.
What analytics does Consio provide?
Full analytics across outbound calls, inbound calls, and SMS — including connection rate, answer rate, conversion rate, attributed revenue, and average revenue per interaction, all broken down by touchpoint. Plus per-agent performance and a real-time live monitoring view.
Which helpdesks do you integrate with?
Consio integrates with Gorgias, Zendesk, Kustomer, and Richpanel.