Repeat purchaseHuman5:56
Josh came back for 5 cameras and left with 6
Closed a $1,614 sale after recommending the right replacement model
0:00 / 5:56
Don’t take our word for it. Listen.
Real calls, real shoppers, unedited. This is what Consio sounds like on the phone with your customers.
All
8
Abandoned cart
3
Post-purchase upsell
2
Winback
1
Campaign
1
Repeat purchaseHuman5:56
Josh came back for 5 cameras and left with 6
Closed a $1,614 sale after recommending the right replacement model
0:00 / 5:56
Post-purchaseAI5:12
Connie found her return link and started the process
Resent the return link by SMS and helped her successfully open the return portal
0:00 / 5:12
Post-purchaseAI5:12
Connie found her return link and started the process
Resent the return link by SMS and helped her successfully open the return portal
0:00 / 5:12
Payment recoveryHuman3:29
Esther’s HSA card kept declining at checkout
Found the payment issue and sent a secure checkout link with a discount
0:00 / 3:29
Payment recoveryHuman3:29
Esther’s HSA card kept declining at checkout
Found the payment issue and sent a secure checkout link with a discount
0:00 / 3:29
Abandoned cartHuman4:12
Aisha almost bought the wrong storage for her table
Caught an incompatible product and sent the right options by SMS
0:00 / 4:12
Abandoned cartHuman4:12
Aisha almost bought the wrong storage for her table
Caught an incompatible product and sent the right options by SMS
0:00 / 4:12
Abandoned cartAI3:51
Lindsay got the product clarity she needed to complete her order
Explained the difference between two models and helped the customer choose one and complete her purchase
0:00 / 3:51
Abandoned cartAI3:51
Lindsay got the product clarity she needed to complete her order
Explained the difference between two models and helped the customer choose one and complete her purchase
0:00 / 3:51
WinbackHuman5:02
Emily came back three years later for 3 more quilts
Reactivated a past customer planning to place 3 orders
0:00 / 5:02
WinbackHuman5:02
Emily came back three years later for 3 more quilts
Reactivated a past customer planning to place 3 orders
0:00 / 5:02
Post-purchaseHuman0:58
Ashvin confirmed the previous call helped him buy
Customer confirmed the previous call helped complete the purchase
0:00 / 0:58
Post-purchaseHuman0:58
Ashvin confirmed the previous call helped him buy
Customer confirmed the previous call helped complete the purchase
0:00 / 0:58
Abandoned cartHuman3:14
Warkella had questions before ordering her T-shirt quilt
Answered the questions blocking her purchase and moved her toward checkout
0:00 / 3:14
Abandoned cartHuman3:14
Warkella had questions before ordering her T-shirt quilt
Answered the questions blocking her purchase and moved her toward checkout
0:00 / 3:14