Abandoned cartHuman4:12
Aisha almost bought the wrong storage for her table
Caught an incompatible product and sent the right options by SMS
0:00 / 4:12
Don’t take our word for it. Listen.
Real calls, real shoppers, unedited. This is what Consio sounds like on the phone with your customers.
All
5
Abandoned cart
3
Post-purchase
1
Winback
1
Repeat purchase
0
Payment recovery
0
Abandoned cartHuman4:12
Aisha almost bought the wrong storage for her table
Caught an incompatible product and sent the right options by SMS
0:00 / 4:12
Abandoned cartAI3:49
Lindsay got the product clarity she needed to complete her order
Explained the difference between two models and helped the customer choose one and complete her purchase
0:00 / 3:49
Abandoned cartAI3:49
Lindsay got the product clarity she needed to complete her order
Explained the difference between two models and helped the customer choose one and complete her purchase
0:00 / 3:49
WinbackHuman4:45
Emily came back three years later for 3 more quilts
Reactivated a past customer planning to place 3 orders
0:00 / 4:45
WinbackHuman4:45
Emily came back three years later for 3 more quilts
Reactivated a past customer planning to place 3 orders
0:00 / 4:45
Post-purchaseHuman0:52
Ashvin confirmed the previous call helped him buy
Customer confirmed the previous call helped complete the purchase
0:00 / 0:52
Post-purchaseHuman0:52
Ashvin confirmed the previous call helped him buy
Customer confirmed the previous call helped complete the purchase
0:00 / 0:52
Abandoned cartHuman3:10
Warkella had questions before ordering her T-shirt quilt
Answered the questions blocking her purchase and moved her toward checkout
0:00 / 3:10
Abandoned cartHuman3:10
Warkella had questions before ordering her T-shirt quilt
Answered the questions blocking her purchase and moved her toward checkout
0:00 / 3:10