AI SMS, Call Transfers, Multi-currency & Call transcriptions
Your Voice AI Agent now sends SMS messages
Every call can now trigger an automatic SMS, tracking links, product info, order updates, sent to your customer instantly, with full context from the conversation.
No copy-paste. No delays. Just smart messages that reach the right customer, at the right time.
With AI SMS, every active call or customer interaction can now move seamlessly to the SMS channel: send tracking links, product information, or any message you need, automatically and in context.
Every SMS includes the right information, context from previous interactions, and automatic links to orders or products. You stay in control of what the AI sends and when.

Multi-currency support
Consio now automatically syncs with your Shopify store’s main currency. Revenue amounts display with the correct currency symbol. Existing workspaces just need to reconnect Shopify to update.
Outbound call conferences & transfers
Manage calls more efficiently with multiple participants and seamless call transfers, perfect for e-commerce teams handling high volumes of customer interactions.
Enhanced call transcriptions
We upgraded to ElevenLabs Scribe V2, giving you more accurate transcriptions, multilingual support, and contextual cues like laughter or filler words.
Other improvements
New Algolia product catalog with faster, more deterministic AI responses. Old RAG documents removed.
Refreshed onboarding and login screens.
Updated workspace upgrade dialogs.
Improved frontend components for a smoother interface.
Automatic retries for API errors (5xx).