Recharge
Connect Consio to Recharge and give every agent, human or AI, the caller's subscriptions during the call.
Category
Commerce platform
Ressources
Website
Consio connects to Recharge and shows each caller’s subscriptions right on their customer profile. Human and AI agents get the product, frequency, next charge, payment method and shipping address during the call.
Subscriptions with a failed payment show first, with the next retry date, so agents spot billing issues before the customer mentions them. One click opens the subscription in your Recharge admin.
AI agents can also act in Recharge while the caller is on the line: skip the next delivery, reschedule it or change the delivery frequency. You turn each action on per agent, and the agent only changes the subscription the caller confirmed.
Exclusive for Recharge customers
Connect Consio to Recharge and resolve subscription calls while the customer is still on the line.
What you'll get:
Recharge subscriptions on every customer profile
AI agents skip and reschedule deliveries
Delivery frequency changes during the call
Payment issues flagged before you answer
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