New release. SMS now lives inside Consio so calls, AI, and messages stay in one place. Your team can follow up after missed calls without keeping customers on the line, speed up conversion with quick links, and work faster with a unified timeline and inbox that show clear send and delivery statuses.

Why it matters

• Native async support: reply after missed calls without playing phone tag.

• Conversion lift: fast follow-ups with payment links, stock info, promo codes.

• Productivity: one workspace with tracked messages and clear statuses.

What you can do today

• Send 1-to-1 SMS from the dialer, the timeline, or the inbox.

• Receive inbound SMS and keep the conversation going in the app.

• See every message on the customer timeline with delivery status, and delete if needed.