Launch a trained phone team without hiring one

Launch a trained phone team

Highly trained agents run phone campaigns, SMS follow-ups, and customer conversations directly inside your Consio account.

See how it works

Consio Talent

Real agents, trained on your brand

Trained human agents, ready to run your phone campaigns, inside Consio.

Native English speakers

24/7 availability

Same Shopify context

Managed inside Consio

“Our Consio agent Luis felt like an extension of our team, and the impact on revenue was immediate.”

Devon Howard

CEO at Andor Willow

“Our Consio agent Luis felt like an extension of our team, and the impact on revenue was immediate.”

Devon Howard

CEO at Andor Willow

“Our Consio agent Luis felt like an extension of our team, and the impact on revenue was immediate.”

Devon Howard

CEO at Andor Willow

Why Consio Talent

Top-tier trained agents

Work with highly trained reps selected for customer experience, sales ability, and ecommerce understanding.

Top-tier trained agents

Work with highly trained reps selected for customer experience, sales ability, and ecommerce understanding.

Trained on your brand

Agents learn your products, offers, policies, FAQs, tone of voice, and customer journey before going live.

Trained on your brand

Agents learn your products, offers, policies, FAQs, tone of voice, and customer journey before going live.

Built for Shopify context

Every conversation comes with customer, order, cart, product, and revenue context from your Shopify store.

Built for Shopify context

Every conversation comes with customer, order, cart, product, and revenue context from your Shopify store.

Runs inside Consio

Calls, SMS, notes, voicemails, and attribution stay directly inside your Consio account.

Runs inside Consio

Calls, SMS, notes, voicemails, and attribution stay directly inside your Consio account.

Support + sales

For checkout recovery, VIP outreach, inbound calls, product questions, and support.

Support + sales

For checkout recovery, VIP outreach, inbound calls, product questions, and support.

Managed by Consio

We help with setup, workflows, scripts, QA, performance tracking, and ongoing optimization.

Managed by Consio

We help with setup, workflows, scripts, QA, performance tracking, and ongoing optimization.

Revenue Workflows

Launch revenue-driving campaigns

From cart recovery to VIP outreach, Consio connects every outbound workflow to Shopify context, SMS follow-ups, and attribution.

Revenue Workflows

Launch revenue-driving campaigns

From cart recovery to VIP outreach, Consio connects every outbound workflow to Shopify context, SMS follow-ups, and attribution.

A Shopify abandoned cart showing two items totaling $170, with a Call now button ready to trigger an outbound recovery call.

Abandoned cart & checkout recovery

Phone outreach consistently outperforms email for abandoned checkout recovery, with conversion rates typically reaching 20-30% and top performers hitting 40%, versus 9.7% on average for abandoned cart email flows.

A completed Shopify order card followed by an AI agent message recommending a compatible camera lens at 20% off, with the customer replying "Awesome! Yes please!"

Post-purchase upsell

After a customer makes a purchase, follow up within a week or two to suggest a complementary product or an upgrade.

A call details card showing a closed sale with a customer, including a summary of how the AI detected high intent, triggered a call within 2 minutes, and the rep closed order on the spot.

Hot lead follow-up

Call high-intent leads at the right moment to answer questions, remove friction, and convert strong buying signals into completed sales.

A Consio call details card showing a subscription save outcome for a Monthly Glow Kit customer, with an AI-generated summary of the retention conversation and next steps logged against the customer record.

Subscription retention and cancellation save

Reach subscribers before they churn, understand the reason behind cancellation, and recover revenue with timely phone follow-up.

A chat conversation where the AI agent reminds Daniel that his Vitamin C Serum is running low, he confirms a reorder, and the agent sends a Shopify checkout link.

Replenish reminders

Reach non-subscribers before they run out, prompt a reorder at the right moment, and turn one-time buyers into repeat customers.

VIP outreach

Call your top customers with white-glove outreach to offer exclusive perks, early access, or a personal thank-you that strengthens loyalty and retention.

A Shopify order with a red "Payment failed" badge showing two subscription products, with a "Payment link sent via SMS" confirmation overlay.

Failed payment save

Call customers immediately after a payment failure so you can fix the problem in minutes instead of losing the order or subscription.

A Consio AI voice agent handling a wholesale support call, instantly answering a partner's questions about product pricing and order shipping without a human agent.

B2B and wholesale

Follow up with wholesale leads, open draft orders, and existing accounts by phone, with the right product and customer context to move deals forward faster.

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Ashkan Tahero

CEO & Co-Founder

Support Workflows

Built for every inbound scenario

From routine order questions to high-stakes escalations, Consio handles the full spectrum of inbound support so your team only picks up the calls that need them.

Support Workflows

Built for every inbound scenario

From routine order questions to high-stakes escalations, Consio handles the full spectrum of inbound support so your team only picks up the calls that need them.

Support Workflows

Built for every inbound scenario

From routine order questions to high-stakes escalations, Consio handles the full spectrum of inbound support so your team only picks up the calls that need them.

A chat conversation where a customer asks where their Vitamin C Serum is, the AI authenticates them with their order number and email, then confirms the shipment and sends a UPS tracking link by SMS.

Order status (WISMO)

Let customers check order status by phone with real-time Shopify tracking, instant delivery updates, no agents, and no hold times.

A chat conversation starting with "Good evening! How can I help you tonight?" where the AI answers questions about the return policy and free shipping instantly.

24/7 FAQ hotline

Offer round-the-clock phone support for common questions like shipping, returns, and order status without human agents.

A Consio AI voice agent handling a return request, authenticating the customer by email, confirming return eligibility, and sending return instructions — fully resolved without a human agent.

Returns and exchanges

Let customers get instant help with returns and exchanges by phone, with clear answers on eligibility, policy, and next steps.

A call details card marked "After hours" showing AI agent Jenna M.'s resolved issue, with a summary confirming a wrong shipping address was corrected and no follow-up is needed.

After-hours coverage

Never miss a call: Consio answers overflow or after-hours inquiries, resolves common needs, and sends a transcript to your team.

An incoming transfer screen showing Sarah L.'s name and phone number, with an AI agent tooltip explaining she received the wrong item and needs help resolving it.

VIP escalation

Recognize VIP callers instantly, capture key context, and route high-value Shopify shoppers to your team for faster priority support.

A Shopify cart showing two products with a "Checkout link sent via SMS just now" confirmation toast.

Product recommendation

Help customers find the right product by phone. The AI asks the right questions, matches shoppers to what fits their needs, and guides them to checkout.

A call details card with a warm lead disposition showing a summary of the caller's interest, timeline, and budget, plus next steps recommending a product specialist callback.

Lead qualification

Qualify inbound sales callers with a few smart questions, capture intent and contact details, and send your team a ready-to-close lead summary.

Getting started

Connect, launch, scale without hiring

Consio handles the setup and gives you trained agents ready to manage customer conversations inside your Consio account.

Book a demo

Getting started

Connect, launch, scale without hiring

Consio handles the setup and gives you trained agents ready to manage customer conversations inside your Consio account.

Book a demo

Connect your Shopify store

Sync your products, customers, orders, carts, and segments so agents have the right context from day one.

Get trained Consio agents

Consio provides agents already trained on ecommerce calls, then adapts them to your brand, policies, offers, and workflows.

Let them drive revenue for you

Your Consio Talent team handles checkout recovery, VIP outreach, support follow-ups, inbound calls, and SMS flows to help convert more shoppers into customers.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

What is Consio Talent?

Consio Talent is a managed team of trained agents who run calls, SMS follow-ups, and customer conversations directly inside your Consio account.

Are these outsourced customer service reps?

No. Consio Talent agents are trained on your brand, Shopify store, products, workflows, tone of voice, and customer context.

What can Consio Talent handle?

Consio Talent can handle abandoned checkout recovery, VIP outreach, failed payment recovery, product questions, inbound calls, and helpdesk support.

Do we need to manage the agents ourselves?

No. Consio helps manage setup, training, workflows, scripts, QA, and performance tracking so your team does not need to manage everything internally.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

What is Consio Talent?

Consio Talent is a managed team of trained agents who run calls, SMS follow-ups, and customer conversations directly inside your Consio account.

Are these outsourced customer service reps?

No. Consio Talent agents are trained on your brand, Shopify store, products, workflows, tone of voice, and customer context.

What can Consio Talent handle?

Consio Talent can handle abandoned checkout recovery, VIP outreach, failed payment recovery, product questions, inbound calls, and helpdesk support.

Do we need to manage the agents ourselves?

No. Consio helps manage setup, training, workflows, scripts, QA, and performance tracking so your team does not need to manage everything internally.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

What is Consio Talent?

Consio Talent is a managed team of trained agents who run calls, SMS follow-ups, and customer conversations directly inside your Consio account.

Are these outsourced customer service reps?

No. Consio Talent agents are trained on your brand, Shopify store, products, workflows, tone of voice, and customer context.

What can Consio Talent handle?

Consio Talent can handle abandoned checkout recovery, VIP outreach, failed payment recovery, product questions, inbound calls, and helpdesk support.

Do we need to manage the agents ourselves?

No. Consio helps manage setup, training, workflows, scripts, QA, and performance tracking so your team does not need to manage everything internally.