It knows who it’s calling
Before every call, your AI has the customer’s cart, purchase history, previous conversations, notes, tags, and Shopify context already in hand, so it can start the conversation with the right information instead of asking the customer to repeat what you already know.
Give your AI the tools to close
Search your catalog, check live inventory, recommend products, create Shopify draft orders, and text checkout links during the call. When a customer wants a person, the AI transfers the call live to your team with the full context attached.
Know exactly what every call generates
Every outbound conversation comes back into Consio with its recording, transcript, AI summary, disposition, customer timeline, and attributed order. See answer rate, conversion rate, orders, and revenue by campaign, and know exactly what your AI agent is generating.
From cart recovery to VIP outreach, Consio connects every outbound workflow to Shopify context, SMS follow-ups, and attribution.


Abandoned cart & checkout recovery
Phone outreach consistently outperforms email for abandoned checkout recovery, with conversion rates typically reaching 20-30% and top performers hitting 40%, versus 9.7% on average for abandoned cart email flows.
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Post-purchase upsell
After a customer makes a purchase, follow up within a week or two to suggest a complementary product or an upgrade.
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Hot lead follow-up
Call high-intent leads at the right moment to answer questions, remove friction, and convert strong buying signals into completed sales.
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Subscription retention and cancellation save
Reach subscribers before they churn, understand the reason behind cancellation, and recover revenue with timely phone follow-up.
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Replenish reminders
Reach non-subscribers before they run out, prompt a reorder at the right moment, and turn one-time buyers into repeat customers.
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VIP outreach
Call your top customers with white-glove outreach to offer exclusive perks, early access, or a personal thank-you that strengthens loyalty and retention.
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Failed payment save
Call customers immediately after a payment failure so you can fix the problem in minutes instead of losing the order or subscription.
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B2B and wholesale
Follow up with wholesale leads, open draft orders, and existing accounts by phone, with the right product and customer context to move deals forward faster.
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