Bring your existing numbers for free

Keep your existing business phone number when switching to Consio. Our team helps you port your number and get your phone setup live with minimal disruption.

Trusted by leading Shopify brands
Trusted by leading Shopify brands
Trusted by leading Shopify brands

Switch without the stress

Guided setup

Our team helps you through every step of the transfer.

Guided setup

Our team helps you through every step of the transfer.

Keep your number

Keep the number your customers already know.

Keep your number

Keep the number your customers already know.

Minimal disruption

Your current service stays active until the transfer is complete.

Minimal disruption

Your current service stays active until the transfer is complete.

Share your details

Send us your carrier and account information.

Share your details

Send us your carrier and account information.

We handle the transfer

We coordinate the porting request with your current provider.

We handle the transfer

We coordinate the porting request with your current provider.

Go live on Consio

Once transferred, your number is ready to use with Consio.

Go live on Consio

Once transferred, your number is ready to use with Consio.

Before you port your number

A few details will help us make your transfer as smooth as possible.

Before you port your number

A few details will help us make your transfer as smooth as possible.

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Current carrier

Tell us which provider currently manages the number you want to move to Consio.

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Account details

Have the account holder name and all phone numbers you want to transfer ready.

Account number
Intelligent call routing

You’ll usually find this on your latest bill from your current provider.

Billing address

Make sure it matches the billing information on file with your current provider.

Transfer PIN

Some carriers require a PIN or transfer authorization to release your number.

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

Can I keep my existing phone number when switching to Consio?

Yes. If your number is eligible for porting, you can move it to Consio and keep the same business number your customers already use.

Can I use my number during the porting process?

In most cases, yes. Your current number should remain active with your existing provider until the transfer is completed. Keep your current service active until Consio confirms the port is complete.

How long does number porting take?

Timing depends on your current carrier, country, and number type. Once we review your porting request, our team can give you a clearer estimate for your specific number.

How much does number porting cost?

Porting costs can vary depending on the number, country, and carrier. Our team will confirm any applicable costs before the transfer begins.

What information do I need to port my number?

You’ll typically need your current carrier, account holder details, phone number, account number, billing information, and any required transfer PIN or authorization.

What can delay a number transfer?

Incorrect or mismatched account details, missing authorization information, or additional documentation requests from your current carrier can cause delays.

Should I cancel my current phone provider before porting?

No. Keep your current service active until Consio confirms your number has successfully transferred.

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

Can I keep my existing phone number when switching to Consio?

Yes. If your number is eligible for porting, you can move it to Consio and keep the same business number your customers already use.

Can I use my number during the porting process?

In most cases, yes. Your current number should remain active with your existing provider until the transfer is completed. Keep your current service active until Consio confirms the port is complete.

How long does number porting take?

Timing depends on your current carrier, country, and number type. Once we review your porting request, our team can give you a clearer estimate for your specific number.

How much does number porting cost?

Porting costs can vary depending on the number, country, and carrier. Our team will confirm any applicable costs before the transfer begins.

What information do I need to port my number?

You’ll typically need your current carrier, account holder details, phone number, account number, billing information, and any required transfer PIN or authorization.

What can delay a number transfer?

Incorrect or mismatched account details, missing authorization information, or additional documentation requests from your current carrier can cause delays.

Should I cancel my current phone provider before porting?

No. Keep your current service active until Consio confirms your number has successfully transferred.

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

Can I keep my existing phone number when switching to Consio?

Yes. If your number is eligible for porting, you can move it to Consio and keep the same business number your customers already use.

Can I use my number during the porting process?

In most cases, yes. Your current number should remain active with your existing provider until the transfer is completed. Keep your current service active until Consio confirms the port is complete.

How long does number porting take?

Timing depends on your current carrier, country, and number type. Once we review your porting request, our team can give you a clearer estimate for your specific number.

How much does number porting cost?

Porting costs can vary depending on the number, country, and carrier. Our team will confirm any applicable costs before the transfer begins.

What information do I need to port my number?

You’ll typically need your current carrier, account holder details, phone number, account number, billing information, and any required transfer PIN or authorization.

What can delay a number transfer?

Incorrect or mismatched account details, missing authorization information, or additional documentation requests from your current carrier can cause delays.

Should I cancel my current phone provider before porting?

No. Keep your current service active until Consio confirms your number has successfully transferred.

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

Can I keep my existing phone number when switching to Consio?

Yes. If your number is eligible for porting, you can move it to Consio and keep the same business number your customers already use.

Can I use my number during the porting process?

In most cases, yes. Your current number should remain active with your existing provider until the transfer is completed. Keep your current service active until Consio confirms the port is complete.

How long does number porting take?

Timing depends on your current carrier, country, and number type. Once we review your porting request, our team can give you a clearer estimate for your specific number.

How much does number porting cost?

Porting costs can vary depending on the number, country, and carrier. Our team will confirm any applicable costs before the transfer begins.

What information do I need to port my number?

You’ll typically need your current carrier, account holder details, phone number, account number, billing information, and any required transfer PIN or authorization.

What can delay a number transfer?

Incorrect or mismatched account details, missing authorization information, or additional documentation requests from your current carrier can cause delays.

Should I cancel my current phone provider before porting?

No. Keep your current service active until Consio confirms your number has successfully transferred.

Support that never goes offline

Chat with our team today and discover how Consio can handle your inbound calls.

Support that never goes offline

Chat with our team today and discover how Consio can handle your inbound calls.

Support that never goes offline

Chat with our team today and discover how Consio can handle your inbound calls.

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