Use cases

#Routing

Smart call routing with AI. Direct customers based on intent, value, and context to ensure faster and better outcomes.

Never miss a call: Consio answers overflow or after-hours inquiries, resolves common needs, and sends a transcript to your team.

Recognize VIP callers instantly, capture key context, and route high-value Shopify shoppers to your team for faster priority support.

Qualify inbound sales callers with a few smart questions, capture intent and contact details, and send your team a ready-to-close lead summary.