Hot lead follow-up

Hot lead follow-up

Call high-intent leads at the right moment to answer questions, remove friction, and convert strong buying signals into completed sales.

Call high-intent leads at the right moment to answer questions, remove friction, and convert strong buying signals into completed sales.

Hot lead follow-up

Context

When someone shows strong intent, speed wins. A fast call while interest is hot turns “maybe later” into a purchase today.

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How it works

Define high-intent signals in Shopify or Klaviyo (requested info, multiple sessions, pricing page visits, high engagement). When the signal fires, Consio alerts your team or triggers an immediate call or voicemail. The agent references the intent ("I saw you were looking at...") and focuses on removing friction: answering questions, clarifying product fit, handling objections, and sending a direct checkout link by SMS if needed.

Benefits

Convert more high-intent shoppers by reaching them at peak interest, before they bounce or buy elsewhere. You never want a hot lead to wait. Studies show that businesses that respond to new leads within 5 minutes are dramatically more likely to connect and convert. With Consio triggering calls automatically, your speed-to-lead can be near instant, even outside normal business hours.

Instead of a prospect hitting voicemail and losing interest by the next day, the agent reaches out right away and keeps them warm. The call is personalized and contextual, referencing what the lead was looking at, which makes the outreach feel helpful rather than intrusive. This is the difference between a cold follow-up and a perfectly timed conversation.

By shortening the decision cycle and removing the friction that causes high-intent shoppers to drop off, you drive more revenue from the same traffic without increasing ad spend. Your team spends time on leads that are already warm, already interested, and far more likely to close.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

How does Consio know who to call and when?

Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.

Can calls feel personalized and on-brand?

Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.

What happens if a customer asks something unexpected?

No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.

Does Consio work for both B2C and B2B use cases?

Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.

Can I control when calls are made?

Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.

What data do I get after calls?

You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.

What happens if someone doesn’t answer the call?

Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.

How fast can I launch a new use case?

In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

How does Consio know who to call and when?

Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.

Can calls feel personalized and on-brand?

Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.

What happens if a customer asks something unexpected?

No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.

Does Consio work for both B2C and B2B use cases?

Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.

Can I control when calls are made?

Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.

What data do I get after calls?

You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.

What happens if someone doesn’t answer the call?

Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.

How fast can I launch a new use case?

In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

How does Consio know who to call and when?

Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.

Can calls feel personalized and on-brand?

Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.

What happens if a customer asks something unexpected?

No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.

Does Consio work for both B2C and B2B use cases?

Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.

Can I control when calls are made?

Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.

What data do I get after calls?

You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.

What happens if someone doesn’t answer the call?

Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.

How fast can I launch a new use case?

In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

How does Consio know who to call and when?

Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.

Can calls feel personalized and on-brand?

Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.

What happens if a customer asks something unexpected?

No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.

Does Consio work for both B2C and B2B use cases?

Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.

Can I control when calls are made?

Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.

What data do I get after calls?

You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.

What happens if someone doesn’t answer the call?

Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.

How fast can I launch a new use case?

In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.

Time to turn conversations into sales

Chat with our team today and discover how Consio can help you close more sales.

Time to turn conversations into sales

Chat with our team today and discover how Consio can help you close more sales.

Time to turn conversations into sales

Chat with our team today and discover how Consio can help you close more sales.