Replenish reminders
Replenish reminders
Reach non-subscribers before they run out, prompt a reorder at the right moment, and turn one-time buyers into repeat customers.
Reach non-subscribers before they run out, prompt a reorder at the right moment, and turn one-time buyers into repeat customers.
Context
Don’t let a good customer go quiet. A timely call can secure a reorder before stock runs out.
How it works
You define typical usage cycles based on product and past orders (e.g. 30, 45 or 60 days after purchase). Consio uses this data to automatically trigger calls just before the customer's supply should be running low. The agent reminds them it's time to restock, briefly confirms what they need, and can either send a direct checkout link by SMS or take the reorder on the call.
Messaging is positioned as helpful service, not hard selling: "We don't want you to run out, would you like us to refill the same items?"
Benefits
Replenishment reminders boost repeat purchase rate by turning one-time orders into predictable cycles. You provide real convenience, saving shoppers the hassle of remembering when to reorder, which builds trust and loyalty. Because you intercept the need before they run out, you also reduce churn to competitors.
The probability of selling to a current customer is 60-70%, versus only 5-20% for a new prospect. By nudging existing buyers at the right moment, you tap into that higher win rate and capture repeat sales that might otherwise slip away.
More similar use cases
More similar use cases
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
How does Consio know who to call and when?
Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.
Can calls feel personalized and on-brand?
Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.
What happens if a customer asks something unexpected?
No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.
Does Consio work for both B2C and B2B use cases?
Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.
Can I control when calls are made?
Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.
What data do I get after calls?
You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.
What happens if someone doesn’t answer the call?
Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.
How fast can I launch a new use case?
In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
How does Consio know who to call and when?
Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.
Can calls feel personalized and on-brand?
Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.
What happens if a customer asks something unexpected?
No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.
Does Consio work for both B2C and B2B use cases?
Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.
Can I control when calls are made?
Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.
What data do I get after calls?
You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.
What happens if someone doesn’t answer the call?
Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.
How fast can I launch a new use case?
In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
How does Consio know who to call and when?
Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.
Can calls feel personalized and on-brand?
Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.
What happens if a customer asks something unexpected?
No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.
Does Consio work for both B2C and B2B use cases?
Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.
Can I control when calls are made?
Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.
What data do I get after calls?
You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.
What happens if someone doesn’t answer the call?
Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.
How fast can I launch a new use case?
In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.
FAQ
Your questions, answered.
Still have some questions? Get in touch with us and we'll get back to you shortly.
How does Consio know who to call and when?
Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.
Can calls feel personalized and on-brand?
Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.
What happens if a customer asks something unexpected?
No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.
Does Consio work for both B2C and B2B use cases?
Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.
Can I control when calls are made?
Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.
What data do I get after calls?
You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.
What happens if someone doesn’t answer the call?
Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.
How fast can I launch a new use case?
In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.