Kustomer
Create a Kustomer conversation for every completed call, with call details, notes, AI summaries, and one-click access to the full Consio record.
Category
Helpdesk and CX
Website
Consio connects with Kustomer to automatically create a conversation for every completed inbound or outbound call. Each conversation includes the customer, agent, duration, direction, phone number, and a direct link to the full call in Consio.
Call logging updates, dispositions, notes, and AI-generated summaries are posted directly in the Kustomer conversation, giving support and CX teams the context they need without switching tools or replaying every call.
When an existing customer matches, Consio links the call to the correct Kustomer profile. Agents can open the complete Consio call record in one click when they need the recording, transcript, or additional context.
Exclusive for Kustomer customers
Connect Kustomer, sync every phone conversation, and give your CX team complete call context with Consio.
What you'll get:
1,000 free Consio minutes to get started
Completed calls automatically logged in Kustomer
AI summaries, dispositions, and agent notes
Customer profiles matched to every conversation
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