B2B and wholesale

B2B and wholesale

Follow up with wholesale leads, open draft orders, and existing accounts by phone, with the right product and customer context to move deals forward faster.

Follow up with wholesale leads, open draft orders, and existing accounts by phone, with the right product and customer context to move deals forward faster.

Seasonal promotion calls

Context

B2B relationships are built on responsiveness. Whether it's a new wholesale lead, an open draft order sitting unpaid, or an existing partner due for a reorder, a timely phone call with the right context closes deals faster than any email follow-up.

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How it works

Consio connects to your Shopify data to surface B2B opportunities automatically. When a new wholesale lead comes in, it triggers an immediate outbound call before interest cools. For open draft orders, it follows up after a set delay with a friendly check-in: "Hi, just following up on your open order, do you need anything adjusted before we confirm?". For existing accounts, it tracks ordering cycles and flags partners who are overdue for a reorder.

Every call is made with full context: the account's order history, open drafts, pricing tier, and any previous interactions. If the contact isn't available, the system drops a voicemail and follows up with an SMS payment or checkout link.

Benefits

B2B sales move at the speed of follow-up. By responding to wholesale leads instantly, you dramatically increase your chances of converting them into accounts. Studies show leads contacted within 5 minutes are far more likely to connect and convert than those reached later.

For existing accounts, proactive outreach keeps relationships warm and prevents partners from quietly drifting to competitors. Your team always has the context they need to have a productive conversation, with no digging through emails or CRM notes before the call. The result is faster deal cycles, fewer lost orders, and stronger long-term partnerships.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

How does Consio know who to call and when?

Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.

Can calls feel personalized and on-brand?

Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.

What happens if a customer asks something unexpected?

No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.

Does Consio work for both B2C and B2B use cases?

Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.

Can I control when calls are made?

Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.

What data do I get after calls?

You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.

What happens if someone doesn’t answer the call?

Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.

How fast can I launch a new use case?

In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

How does Consio know who to call and when?

Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.

Can calls feel personalized and on-brand?

Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.

What happens if a customer asks something unexpected?

No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.

Does Consio work for both B2C and B2B use cases?

Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.

Can I control when calls are made?

Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.

What data do I get after calls?

You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.

What happens if someone doesn’t answer the call?

Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.

How fast can I launch a new use case?

In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

How does Consio know who to call and when?

Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.

Can calls feel personalized and on-brand?

Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.

What happens if a customer asks something unexpected?

No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.

Does Consio work for both B2C and B2B use cases?

Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.

Can I control when calls are made?

Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.

What data do I get after calls?

You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.

What happens if someone doesn’t answer the call?

Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.

How fast can I launch a new use case?

In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

How does Consio know who to call and when?

Consio connects to Shopify and Klaviyo and uses your existing segments and flows to trigger calls based on real customer behavior (abandoned cart, abandoned checkout, hot leads) and timing you define.

Can calls feel personalized and on-brand?

Yes. Every call follows your scripts, tone, and rules. Consio adapts messaging using Shopify/Klaviyo data like past orders, customer status, and intent signals.

What happens if a customer asks something unexpected?

No problem. The AI Voice Agent can handle natural conversation, answer common questions, and escalate to a human when needed, with the full context of the call.

Does Consio work for both B2C and B2B use cases?

Yes. Brands use Consio for B2C support and retention, as well as B2B workflows like wholesale onboarding, reorder reminders, and account follow-ups.

Can I control when calls are made?

Absolutely. You define business hours, call frequency, exclusions, and fallback rules to stay compliant and respectful.

What data do I get after calls?

You get call transcripts, summaries, outcomes, and structured notes, plus optional tagging and follow-up actions you can route back into Shopify/Klaviyo workflows.

What happens if someone doesn’t answer the call?

Consio can use Automated Voicemail Drops. Instead of a sales or support rep leaving repetitive voicemails manually, you pre-record approved messages once. Then your team just taps a button and Consio drops the voicemail automatically, consistently, and at scale.

How fast can I launch a new use case?

In minutes. Consio is a Shopify app, so Shopify merchants can install it quickly and start running use cases immediately using their existing Klaviyo segments and flows.

Time to turn conversations into sales

Chat with our team today and discover how Consio can help you close more sales.

Time to turn conversations into sales

Chat with our team today and discover how Consio can help you close more sales.

Time to turn conversations into sales

Chat with our team today and discover how Consio can help you close more sales.