Recover abandoned carts with AI calls

Cart emails and texts are easy to ignore. A phone call starts a conversation. Consio’s AI agent calls shoppers who abandoned checkout, answers their objections, and texts them a checkout link to complete the order.

Book a demo

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Recover abandoned carts with AI calls

Book a demo

Start for free

Recover abandoned carts with AI calls

Book a demo

Start for free

Trusted by leading Shopify brands

Cart recovery

Turn abandoned checkouts into orders on autopilot

Pick which carts to call, set the rules, and let the AI recover revenue around the clock.

Sync abandoned checkouts

Connect Shopify or Klaviyo and target abandoned checkouts automatically. Use your segments to decide exactly which shoppers the AI should call.

Set your recovery playbook

Choose when to call, what the agent should say, which objections to handle, and whether to share a discount code. Calling hours and contact rules are applied automatically.

Let the AI call and close

The agent calls each shopper, answers questions about sizing, shipping, or payment, and sends a checkout link by SMS so they can finish the purchase in seconds.

Cart recovery

Turn abandoned checkouts into orders on autopilot

Pick which carts to call, set the rules, and let the AI recover revenue around the clock.

Sync abandoned checkouts

Connect Shopify or Klaviyo and target abandoned checkouts automatically. Use your segments to decide exactly which shoppers the AI should call.

Set your recovery playbook

Choose when to call, what the agent should say, which objections to handle, and whether to share a discount code. Calling hours and contact rules are applied automatically.

Let the AI call and close

The agent calls each shopper, answers questions about sizing, shipping, or payment, and sends a checkout link by SMS so they can finish the purchase in seconds.

It knows what’s in the cart

Every call comes with the shopper’s Shopify cart attached: what they left behind, what it’s worth, and whether it was recovered or paid. Your AI agent knows what to talk about before saying hello.

A Consio conversation showing a closed sale with Jane Smith, a checkout link sent by SMS, and a $170 Shopify order marked as paid, fulfilled, and attributed.

It follows up until the sale closes

Consio runs the whole sequence: a first call, a voicemail if no one answers, then a second attempt. When the shopper picks up, the AI addresses their concerns about the items, and the closed sale lands on the timeline.

Consio's call transcript view showing a full conversation between an AI voice agent and a customer asking questions about insulated bottles before placing an order, with a call recording and timestamped dialogue.

See the revenue you recover

Every call is logged with its recording, transcript, AI summary, and attributed order. Track answer rate, recovery rate, and recovered revenue for every campaign.

Revenue Workflows

Cart recovery is just the start.

From abandoned checkouts to failed payments and winback, Consio runs every outbound revenue workflow from your Shopify data.

A Shopify abandoned cart showing two items totaling $170, with a Call now button ready to trigger an outbound recovery call.

Abandoned cart & checkout recovery

Phone outreach consistently outperforms email for abandoned checkout recovery, with conversion rates typically reaching 20-30% and top performers hitting 40%, versus 9.7% on average for abandoned cart email flows.

A completed Shopify order card followed by an AI agent message recommending a compatible camera lens at 20% off, with the customer replying "Awesome! Yes please!"

Post-purchase upsell

After a customer makes a purchase, follow up within a week or two to suggest a complementary product or an upgrade.

A call details card showing a closed sale with a customer, including a summary of how the AI detected high intent, triggered a call within 2 minutes, and the rep closed order on the spot.

Hot lead follow-up

Call high-intent leads at the right moment to answer questions, remove friction, and convert strong buying signals into completed sales.

A Consio call details card showing a subscription save outcome for a Monthly Glow Kit customer, with an AI-generated summary of the retention conversation and next steps logged against the customer record.

Subscription retention and cancellation save

Reach subscribers before they churn, understand the reason behind cancellation, and recover revenue with timely phone follow-up.

Win-back for lapsed customers

Call customers who stopped ordering, learn what changed, and bring them back with a relevant offer and a checkout link sent during the call.

A chat conversation where the AI agent reminds Daniel that his Vitamin C Serum is running low, he confirms a reorder, and the agent sends a Shopify checkout link.

Replenish reminders

Reach non-subscribers before they run out, prompt a reorder at the right moment, and turn one-time buyers into repeat customers.

VIP outreach

Call your top customers with white-glove outreach to offer exclusive perks, early access, or a personal thank-you that strengthens loyalty and retention.

A Shopify order with a red "Payment failed" badge showing two subscription products, with a "Payment link sent via SMS" confirmation overlay.

Failed payment save

Call customers immediately after a payment failure so you can fix the problem in minutes instead of losing the order or subscription.

A Consio AI voice agent handling a wholesale support call, instantly answering a partner's questions about product pricing and order shipping without a human agent.

B2B and wholesale

Follow up with wholesale leads, open draft orders, and existing accounts by phone, with the right product and customer context to move deals forward faster.

Getting started

Launch your first AI outbound campaign

Connect your store, choose who you want to call, and let your AI agent start working the list.

Book a demo

Start for free

Connect Shopify and Klaviyo

Sync your customers, orders, products, and audiences automatically.

Choose your audience and objective

Pick the Shopify or Klaviyo segment you want to call, then define the campaign goal, instructions, calling hours, and contact rules.

Assign your AI agent and launch

Your AI starts working through the list automatically.

Getting started

Launch your first AI outbound campaign

Connect your store, choose who you want to call, and let your AI agent start working the list.

Book a demo

Start for free

Connect Shopify and Klaviyo

Sync your customers, orders, products, and audiences automatically.

Choose your audience and objective

Pick the Shopify or Klaviyo segment you want to call, then define the campaign goal, instructions, calling hours, and contact rules.

Assign your AI agent and launch

Your AI starts working through the list automatically.

Getting started

Launch your first AI outbound campaign

Connect your store, choose who you want to call, and let your AI agent start working the list.

Book a demo

Start for free

Connect Shopify and Klaviyo

Sync your customers, orders, products, and audiences automatically.

Choose your audience and objective

Pick the Shopify or Klaviyo segment you want to call, then define the campaign goal, instructions, calling hours, and contact rules.

Assign your AI agent and launch

Your AI starts working through the list automatically.

Getting started

Launch your first AI outbound campaign

Connect your store, choose who you want to call, and let your AI agent start working the list.

Book a demo

Start for free

Connect Shopify and Klaviyo

Sync your customers, orders, products, and audiences automatically.

Choose your audience and objective

Pick the Shopify or Klaviyo segment you want to call, then define the campaign goal, instructions, calling hours, and contact rules.

Assign your AI agent and launch

Your AI starts working through the list automatically.

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

What are abandoned cart recovery calls?

They are phone calls made to shoppers who started checkout but didn’t complete their purchase. With Consio, an AI agent makes these calls automatically, answers the shopper’s questions, and helps them finish the order.

Why call instead of sending another email?

Abandoned cart emails and SMS are easy to ignore. A real conversation lets you understand why the shopper left and solve it on the spot, whether it’s a shipping question, a sizing doubt, or a payment problem.

How does the AI complete the sale?

During the call, the AI can answer product questions, check live inventory, text a discount code, create a Shopify draft order, and send a checkout link by SMS so the customer can pay in a few taps.

Which abandoned carts should I call?

You choose, using Shopify or Klaviyo segments: for example, high-value carts or returning customers. The audience stays synced, so new abandoned checkouts are added automatically.

Can I control when and how shoppers are called?

Yes. Every campaign has its own calling hours and contact rules, and you can block any customer from calls or SMS. Shoppers who reply STOP are automatically blocked from future calls and texts. Make sure your outreach follows the consent rules that apply to your business.

How do I track recovered revenue?

Each call is tied to the customer profile and attributed orders, so you can see answer rate, conversion rate, and recovered revenue by campaign in Consio. Learn more about AI outbound calling

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

What are abandoned cart recovery calls?

Why call instead of sending another email?

How does the AI complete the sale?

During the call, the AI can answer product questions, check live inventory, text a discount code, create a Shopify draft order, and send a checkout link by SMS so the customer can pay in a few taps.

Which abandoned carts should I call?

You choose, using Shopify or Klaviyo segments: for example, high-value carts or returning customers. The audience stays synced, so new abandoned checkouts are added automatically.

Can I control when and how shoppers are called?

How do I track recovered revenue?

Each call is tied to the customer profile and attributed orders, so you can see answer rate, conversion rate, and recovered revenue by campaign in Consio. Learn more about AI outbound calling

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

What are abandoned cart recovery calls?

Why call instead of sending another email?

How does the AI complete the sale?

During the call, the AI can answer product questions, check live inventory, text a discount code, create a Shopify draft order, and send a checkout link by SMS so the customer can pay in a few taps.

Which abandoned carts should I call?

You choose, using Shopify or Klaviyo segments: for example, high-value carts or returning customers. The audience stays synced, so new abandoned checkouts are added automatically.

Can I control when and how shoppers are called?

How do I track recovered revenue?

Each call is tied to the customer profile and attributed orders, so you can see answer rate, conversion rate, and recovered revenue by campaign in Consio. Learn more about AI outbound calling

FAQ

Your questions, answered.

Still have some questions? Get in touch with us and we'll get back to you shortly.

What are abandoned cart recovery calls?

Why call instead of sending another email?

How does the AI complete the sale?

During the call, the AI can answer product questions, check live inventory, text a discount code, create a Shopify draft order, and send a checkout link by SMS so the customer can pay in a few taps.

Which abandoned carts should I call?

You choose, using Shopify or Klaviyo segments: for example, high-value carts or returning customers. The audience stays synced, so new abandoned checkouts are added automatically.

Can I control when and how shoppers are called?

How do I track recovered revenue?

Each call is tied to the customer profile and attributed orders, so you can see answer rate, conversion rate, and recovered revenue by campaign in Consio. Learn more about AI outbound calling