#Inbound

Let customers instantly check order status and delivery updates by phone. No hold times, no agents, just real-time answers pulled directly from your Shopify store.

Help customers find the right product by phone. The AI asks the right questions, matches shoppers to what fits their needs, and guides them to checkout.

Offer round-the-clock phone support for common questions like shipping, returns, and order status without human agents.

Automatically recognize VIP callers, capture key context, and route them to a human agent fast, so high-value shoppers get priority support and faster resolutions.

Qualify inbound sales callers with a few smart questions, capture intent and contact details, and send your team a ready-to-close lead summary.

Never miss a call: Consio answers overflow or after-hours inquiries, resolves common needs, and sends a transcript to your team.