Bring every inbound and outbound call, AI summary, and text into Gorgias, Zendesk, Richpanel, or the helpdesk your support team already uses.

Manage every customer conversation, order, and interaction in one Shopify-native workspace.

Text with customers from the same inbox as your calls, send links during the call, and handle STOP requests automatically.

Let customers check order status by phone with real-time Shopify tracking, instant delivery updates, no agents, and no hold times.

Offer round-the-clock phone support for common questions like shipping, returns, and order status without human agents.

Let your AI voice agent cancel eligible Shopify orders during the call, with refunds, restocking, and guardrails you control.

Let customers get instant help with returns and exchanges by phone, with clear answers on eligibility, policy, and next steps.

Never miss a call: Consio answers overflow or after-hours inquiries, resolves common needs, and sends a transcript to your team.

Recognize VIP callers instantly, capture key context, and route high-value Shopify shoppers to your team for faster priority support.

Help customers find the right product by phone. The AI asks the right questions, matches shoppers to what fits their needs, and guides them to checkout.

Qualify inbound sales callers with a few smart questions, capture intent and contact details, and send your team a ready-to-close lead summary.